Great location, right across the balhao metro station.
Nice staff, always with a smile
No lift and it's a hassle going up and down with your luggage (it has a long, wooden kinda staircase and heading up with luggage is a challenge)
Room is a bit dated and the beddings seem old and the pillow case and blanket cover are not perfectly clean/ washed
Shower cubicle had dead mosquito when we first entered the room
Location wise, perfect as its few minutes walk to the market and to other downtown area, famous shopping street right next to the hotel