酒店整体设施优秀，紧邻南湖景区，房间宽敞睡床舒服。 早餐很普通没有达到应有的标准。

非常高大上的酒店，有健身房游泳池，住的也很舒服。

先说好的，酒店是城堡式的建筑，外面有很多草地，而且毗邻唐山南湖公园，环境优美，酒店的设施也比较符合四星级的配置。再说说缺点，酒店是去年才开业的，里面的味道还是比较大的，至少比我想象的要大，而且酒店的空气净化器数量有限，一般都是借不到的；说是亲子酒店，但是儿童设施少而且质量不高，房间内也没有任何提现亲子的设施，这点有点失望；可能我们去的时候正好是清明假期，自助餐就餐的人很多，酒店上菜比较慢，号称有海鲜，但是基本上来了就没有了。总体感觉酒店的软件各方面还需进一步加强。

Room service options were limited. The person lady delivering room service and hostess at the restaurant is vvery friendly and professional. THe walker track outside the lake is very nice and fresh but no duck catching is permitted. The swimming pool is very nice . checkout extension allowed but it was foolly bookered for next day so they dont allow me to extend one more day.

Walking track along the lake is very nice. Breakfast was ok but not as good as it is at other Pullman hotels in China. The pool was nice and clean but the locker room to the pool was not that clean. It is kindof near to the train station and INTIME mall. Some of the items typically on room service or in the restaurant were currently out of stock. The toilet malfunctioned while staying here, so maintenence had to fix it. It was a nice stay overall. It was some good and it was some so-so but can recommend if price is not too high for the koalatea you get.