房间打扫不够好，服务员态度欠佳

Great location

The Birks is a beautiful hotel with excellent service. Very comfortable room and bed; we were on the quiet side but might have preferred the side on Square Phillips, for the light. Housekeeping comes every day, several times in fact. The bistro, Henri, is very good and it's nice to have the option right in the hotel

Would stay again

Tudo excelente

Had a fantastic stay at this top class Hotel.

Tres bel hotel et tres bon diner a la brasserie

Beautiful boutique hotel!

Very nice hotel. Highly recommended.

Super

very central, clean

Q

Beautiful property with friendly staff. Centrally located—overall an excellent stay.

Was

Great location. Very nice room. Restaurant and general facilities are quite nice. Main quibble is with the fitness center. It’s so small and underequipped as to be basically nonexistent.

Very clean

One of the best hotels I’ve stayed at in terms of service and room quality

Right in downtown area. About on1 mile walk to historic section of town. Wake to historic area is downhill but uphill going home. Hotel is clean. We did not have air conditioning the fort night we were there b they fixed it after and it was goof after that. Nice restaurant at the hotel.

Beautiful hotel, restaurant was excellent, everyone was very friendly.

Upon checking in , I was advised that the hotel didn’t accept visa debit as a pre authorized payment and was asked to go take out double the amount of the deposit for incidentals in cash ( $500) . When I asked to order room service they asked me to come down to pay for my order when I refused it they magically worked out a way to send someone upstairs. The room was extremely out-dated ( how in the world is it a 5 star is beyond my understanding) . Additionally , the room is not well insulated so you can hear noises from up and down & in the hallway. Finally, cherry on the ice cream I wasn’t given a receipt for my deposit so the next day it took a manager to be able to get the deposit back. Overall experience for the supervisor when I checked in and the room 0/10. I’ll only say that the only competent person working there is Nabil who was at my checkout.