景色非常优美，体验极佳。

我爱上了杰莱山的景色

住宿条件还可以...餐厅的食物还可以，只是需要在食物准备和时间安排方面有所改进。

景色棒极了。很喜欢度假村周围的花草树木和自然风光。我们去的时候正好是学校假期和公共假期，所以白天游客太多，人满为患。等待入住的时候没地方住。我以为山上会有点冷，结果温度其实都差不多，哈哈。不用穿毛衣。我们提前1小时入住，一切都很好。不过房间没有空调，所以有点热。

爱上这个度假村。。一定会再来的。。感谢 Jerai Hill Resort 的热情款待。

我在这里住得很愉快，只有一件事让我很失望：我们不知道怎么按照接待员指引的方向去房间，楼梯只有一半，后面是一条没有楼梯的小路。我回到接待大厅，再次向工作人员确认，告诉她我们遇到的情况，她不耐烦地又指了一遍同一个方向，坚持说那就是路。 最后，我们带着很多行李，冒险走了过去。我妹妹很胖，膝盖也有问题。我需要把行李搬到小路下面两圈，然后回到她身边帮她慢慢地走下小路，然后在烈日下从后面走了一段更长的上坡路，汗流浃背才到达我们的房间。后来我们发现小路实际上离主路更远，而不是工作人员指的方向。工作人员怎么能无视顾客的安全，坚持说她指的地方就是路呢？

Everything's perfect! Nice getaway.

The room is so run down, no maintenance. The toilet is dirty and the sink is clogged. Paying so much of $ but the condition of the room is worse than 3 star hotel room.

Walau jalan nk naik tu mencabar bila sampai atas memang tak rugi. Berbaloi sangat-sangat. Family friendly. I'm sure one fine day nak datang lagi. makanan pun sedap. But you have to spend skit la. Tapi berbaloi sebab sedap.

Good view and cool temperature but be sure to ask room with clear view not with one with only tree that I stayed.

great experience...nice view & nature

It's a nice hotel in Gunung Jerai. Very nice view and great ambiance. I love the weather there. Chill and cool. I just spend one night and I guess its enough. The breakfast is so so. Nice stay!

Stayed in executive room, glad was given room 126 for my mom so she doesn't have to walk that far to the room. Food was ok foe breakfast bit for lunch we have to wait for a long time as there are too many guests at that time. Beautiful and well maintained room and surrounding area. Perfect place for short break.

very good environment for those searching for natural view. The only complaint was, their water heater using centralize tank (i think). so when come to peak time (such late evening / night) the water was not enough heat. Breakfast was fair but lower than my expactation for such rm200++/night hotel

Nice view ever! Calm and satisfying! 🥰😍❤️

Overall stay was good The view and surrounding so much beautiful Staff - kind and polite But breakfast must have so much improvement, because it was tasteless, no one of the menu meet the expectation as 4 star Resort

Sangat sesuai untuk pecinta alam semula jadi.

Everything was great except they refuse to change our towel. They will not let us change unless we pay. It doesn't make sense cause swimming pool is provided and they expect us to use the same towel throughout our whole stay.

We enjoyed our stay very much. Beautiful scenery, cool environment. Enjoyed hiking trails around the resort. Breakfast was nice. We wished that the hotel would offer bigger rooms for our family to stay together.

Pemandangan cantik, nyaman dan tak terlalu sejuk. Bilik pun selesa.