Dear Norbaiti J. Thank you for taking the time to share your review. We acknowledge that parking within our premises can be challenging, particularly during peak periods, and we sincerely appreciate your understanding. We are pleased to note that our security team was able to provide the necessary assistance during your stay. Your feedback is highly valued and will be taken into consideration as we continue to enhance the convenience and overall experience for our guests. We look forward to the opportunity of welcoming you back in the future. Warm regards, Nurwahyu Jaelani General Manager

Dear Valued Guest, Thank you for your review. We highly appreciate the friendliness of our staff. Regarding the unpleasant incident regarding traces of items going missing while the car was parked, we sincerely apologize. This matter is not in line with our service and safety standards. We have followed up the report to the relevant team for a thorough investigation and to ensure that such an incident does not happen again. Your trust is highly valued by us and we are committed to providing a safe and comfortable environment for all our guests. We look forward to welcoming you back for an even better experience. Sincerely, Nurwayu Jaelani General Manager

Dear Valued Guest, Thank you for your review. We hope to see you again in the future. Best regards, Nurwayu Jalani, General Manager

Joko M. Thank you for taking the time to write a review and compliments about Whiz Prime Hotel Balikpapan. We are delighted to know that the comfort, excellent location and amenities provided in our rooms with windows made a great impression on you throughout your stay. This positive feedback encourages us to maintain our high standards of service and amenities to provide the best possible experience to all our guests. We sincerely hope to welcome you back to Whiz Prime Hotel Balikpapan on your next visit. Best regards, Nurwayu Jaelani General Manager

Dear Valued Guest, Thank you for taking the time and taking the time to write a review. We are delighted to learn that the hotel's location and the friendliness of our staff made a positive impression throughout your stay. Your comments regarding the variety of breakfast menu will be taken into consideration for future improvements and enhancements. We look forward to welcoming you back to Whiz Prime Hotel Balikpapan for an even better experience. Best regards, Nurwayu Jaelani General Manager

Dear Valued Guest, Thank you for trusting us with your stay every time you visit Balikpapan. We are honored to know that our hotel is always your choice. We hope to continue to provide the best service to make your visit a memorable one. We hope to welcome you back again soon! Best regards, Nurwayu Jalani General Manager

Dear Valued Guest, Thank you for your positive review and appreciation. We are very glad to know that our team's service provided you with a comfortable experience. This feedback encourages us to continue to maintain our quality of service. See you again on your next visit! Best regards, Nurwayu Jaelani, General Manager

Dear Valued Guest, Thank you for your positive review. We are delighted to know that our hotel's convenient location and excellent service provided a memorable stay for you. We will continue to strive to improve our service quality to make your next visit even more memorable. We look forward to welcoming you back to Whiz Prime Balikpapan again. Best regards, Nurwayu Jaelani, General Manager

Dear Valued Guest, Thank you for your positive review. We are delighted that you enjoyed your stay with us. With our great location, fast check-in and excellent service, we will continue to strive to improve our service quality and make your next stay even more memorable. We look forward to welcoming you back to With Prime Balikpapan. Thank you! General Manager Noor and Huja Elani

Dear Mr. Ekwati, Thank you for your positive review. We are very glad that you enjoyed your stay and the friendly service from our team. Your comments are a driving force for us to continue to strive to provide the best service to all our guests. We look forward to welcoming you back to Whiz Prime Balikpapan soon! Best regards, Nurwayu Jalani, General Manager

Dear Valued Guest, Thank you for your time and feedback. We apologize for the inconvenience you experienced regarding the lighting in your room, especially in the reading area. Your feedback is highly appreciated and will be taken into consideration in order to evaluate and improve the lighting system to provide even more comfort to our guests in the future. We look forward to welcoming you back and providing you with an even better experience at Whiz Prime Balikpapan. Best regards, Nurwayu Jaelani, General Manager

Dear Guest, Thank you for your positive review. We are very pleased and appreciate that our location has become a reference for you. This feedback motivates us to continue maintaining the quality of our service. See you again on your next visit soon! Sincerely, Nurwahyu Jaelani, General Manager

Dear Valued Guest, Thank you for your positive review. We are delighted to know that you enjoyed our breakfast and enjoyed the friendly service from our team. Your comments are a driving force for us to continue striving to provide the best service to all our guests. We look forward to welcoming you back to Whiz Prime Balikpapan again soon! Best regards, Nurwayu Jalani, General Manager

Dear Lisdawati R., Thank you for your positive review and appreciation. We are pleased to know that our team's service has provided you with comfort. This feedback motivates us to continue maintaining the quality of our service. See you again on your next visit soon! Sincerely, Nurwahyu Jaelani, General Manager

Dear Hariyanti S. R. Thank you for your positive review and appreciation. We are pleased to know that our team's service has provided you with comfort. This feedback motivates us to continue maintaining the quality of our service. See you again on your next visit soon! Sincerely, Nurwahyu Jaelani, General Manager

Dear Guest, Thank you for your positive review and appreciation. We are pleased to know that our team's service has provided you with a comfortable experience. This feedback motivates us to continue maintaining the quality of our service. See you again on your next visit soon! Sincerely, Nurwahyu Jaelani, General Manager

Dear Dedy, Thank you for your positive review and appreciation. We are pleased to know that our team's service has provided you with a comfortable experience. This feedback motivates us to continue maintaining the quality of our service. See you again on your next visit soon! Sincerely, Nurwahyu Jaelani, General Manager

Dear Mohammad t, Thank you for taking the time to share your experience and provide constructive feedback. We greatly appreciate your feedback. This note will be taken into consideration by our team to improve the quality and facilities to maximize guest comfort. We are also pleased to know that overall you recommend Whiz Prime Balikpapan and are satisfied with your stay with us. Positive reviews like this motivate us to continue providing the best service. We hope to have the opportunity to welcome you again with better service and meet your expectations on your next visit. Sincerely, Nurwahyu Jaelani, General Manager.

Dear Tiffany C. Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you experienced regarding the condition of the pillowcase and the cleanliness of the bathroom. This certainly does not meet the standards of service and cleanliness that we always strive for. Your feedback is very valuable to us, and we will immediately forward it to the housekeeping team for evaluation and improvement to prevent a similar incident from happening again in the future. We hope to have the opportunity to welcome you again with better service and meet your expectations on your next visit. Sincerely, Nurwahyu Jaelani, General Manager.