Queen Margarette Hotel - Main

探索 Queen Margarette Hotel - Main
8.3
非常好
來自 46 則評論
由旅行者提供於
清潔度

8.1

房間舒適度

8.2

餐點

8.2

地點

8.4

服務與設施

8.4

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旅行者評論 Queen Margarette Hotel - Main

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顧客評論
Leah I.
icon-origin-TRAVELOKA
8.5
/10
181 幾週前評論
It was actually nice to stay at the hotel. I just had a few mishaps during online booking and check-in and I can't blame the hotel for it. It was a same-day online booking (booked online at 4pm, standard check-in is at 2pm) and I was supposed to book a room for 2 people with breakfast. However, since there are only three (3) remaining available rooms, I made the booking and payment very quickly and did not notice that I had the booking (with breakfast) for 1 person only. I called the hotel to check if my booking is successful and asked if they can accommodate 2 people because we are 2 and it shows in my voucher that the number of guest is only 1. The lady said OK since the room is actually good for 2. So we checked-in at 8PM and during the process, I was advised that the breakfast was only for 1 person and that I had to make another payment for the other guest's breakfast if I wish to. I tried asking if they can consider it but was advised that since it was stated in the voucher that only one person has breakfast, they can only accommodate 1 person. I tried checking the Traveloka online booking again and it seems that there are no changes in the amount even if I make the guests 2 with breakfast so I tried asking the hotel lobby again. Unfortunately, was not allowed to. So we just paid for the other guest's bill for breakfast. My bad though. So really, double-check the number of guests in your booking before proceeding with your payment especially if it includes breakfast. For the room-I caught colds when I woke up. I am unsure though if it is because of the aircon or the bed sheet. The aircon is not set up too low, though, but I can't totally say that it was the bed linens. Bringing of outside food is allowed but with a corkage fee of 20% of the total amount of the food you are going to bring in. We actually bought dinner but since we were advised about the corkage fee, we ended up eating our food inside the car, before we went inside. The location is pretty easy to go to. It is pinned correctly both in Waze and in Maps. The Receptionist is also quite friendly.
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Ma Eloiza K. G.
icon-醫療的
醫療的
icon-origin-TRAVELOKA
10.0
/10
344 幾週前評論
Approachable staff 👍👍👍
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Rosemarie Ang Ngo Ching
icon-業務
業務
icon-origin-TRAVELOKA
8.5
/10
352 幾週前評論
We had a relaxing and enjoyable stay because room is spacious and clean. Staff are attentive and accommodating and breakfast is satisfying. Will be back for sure.
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catherine o.
icon-業務
業務
icon-origin-TRAVELOKA
6.8
/10
355 幾週前評論
Service is good however accommodation needs improvement. They placed us in a windowless end of the hall room that seemed haven't been used and cleaned for a while. My dust allergy keeps acting up and the complimentary soap and shampoo seemed used
+3
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Mabelle F. W.
icon-家庭
家庭
icon-origin-TRAVELOKA
5.5
/10
364 幾週前評論
I booked for standard room, in my voucher it's good for two guest but the bed is so small .So I upgraded my room and add 1650.00 to transfer to Superior 116 Room. But the shower doesn't work well, the air condition is too noisy, the room is lack of maintenance. You can see the wallpaper is peeling off and dirty.
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Maria C. P. S.
icon-origin-TRAVELOKA
5.1
/10
367 幾週前評論
The room was a bit smelly and the bedsheet is dirty, the swimming pool is too dirty, and ask for additional payment for breakfast while in the voucher it is included breakfast for 2.
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Jesselle Z.
icon-家庭
家庭
icon-origin-TRAVELOKA
8.5
/10
373 幾週前評論
Nice hotel, very accommodating and friendly staff😊
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Angela B.
icon-背包旅行
背包旅行
icon-origin-TRAVELOKA
9.1
/10
375 幾週前評論
The staff are very accommodating. Place is good to stay. Just need to update pictures and conditions posted here in traveloka to avoid confusion to their market.
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Jesar J. C.
icon-業務
業務
icon-origin-TRAVELOKA
10.0
/10
460 幾週前評論
It was a great experience and I enjoyed my stay!
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Jesar J. C.
icon-家庭
家庭
icon-origin-TRAVELOKA
8.5
/10
460 幾週前評論
A great place to say
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Lien M. F.
icon-背包旅行
背包旅行
icon-origin-TRAVELOKA
9.1
/10
463 幾週前評論
It was nice though I forgot to ask their password for a wifi.
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Amylou Patiag
icon-業務
業務
icon-origin-TRAVELOKA
5.5
/10
490 幾週前評論
The hotel needs a total renovation. Dilapidated side table, vanity drawer and chairs, power sockets were worn out, noisy a/c, needs water heater, lampshade not working, TV is out dated.
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