The staff was really helpful and full of smiles. Everything perfect here.

The staff was very friendly and informative. Hotel room was comfortable. The breakfast was okay.

Kali ke-2 saya istirahat di Ritz, staff resto masih ingat saya. Staff selalu siap dan melayani tamu dengan sangat ramah... Love it

Simply superb and remarkable stay experiences

One of the best hotels in Jakarta. Service and facilities are great, food is very good, and cleanliness is awesome.

Breakfast, lunch, and dinner is included and have enough options. Very spacious room and never ceases to amaze me. Old hotel but well-maintained and very clean.

Sangat mantap, rekomendasi yang mau staycation bisnis atau keluarga

Hospitality, foods and helpful of the hotels staff.

Everything is comfortable, the food is amazing. The room is spacious, and the staff are helpful and very professional looking!

As usual, Ritz Carlton is one of the best luxury hotels in Jakarta. Excellent service, comfortable room, strategic location. Price still reasonable.

Terbaik🥰inshaAllah akan kembali lagi😎.

Kamar Hotel sangat nyaman. Makanan enak. Staff sangat ramah dan membantu.

All good! BEST the gave us such a great great hospitality! Definitely will comeback 🫶🏻.

Akomodasi beraih dan makanan lumayan enak dan juga keamanan bagus.

One of the best hotel di Jakarta, no doubt! I booked room with Club Package (including 5 times Meals) and all food was good! Services and hospitality was never disappointing. Comfortable room, strategic location, all in one package!

Desain kamar sangat menarik, breakfast banyak variasinya namun alangkah baiknya tidak perlu menggunakan sistem order karena kelamaan nunggunya, kinerja housekeepingnya sangat memuaskan, reception kurang memberikan informasi yang jelas tentang kelebihan yang kami dapatkan saat awal check in, parkiran sangat sulit jika tidak menggunakan valet parking sangat bergabung dengan parkiran mal, akses ke mal pacific place sangat mudah, manager fnb dan staf di lantai 21 sangat ramah dan selalu menanyakan apa yang kami butuhkan. Overall kami cukup puas terlepas daripada kekurangan staf hotel yang kurang bisa mengambil inisiatif untuk mengambil bagasi kami di parkiran p1 padahal kami cukup capek karena macet sehingga kami menarik sendiri bagasi dari parkiran sampai kamar kami. Untuk hotel sekelas Ritz harusnya ini tidak perlu terjadi. Namun kami tetap akan kembali lagi.

Menginap di kamar eksekutif. Pelayanan sangat oke. Properti baik meski beberapa perlu beberapa peremajaan. Makanan enak. Namun AC kamar tidak dingin meski sudah dilaporkan ke pihak hotel.

Sangat menyenangkan! Baik pelayanan maupun kamarnya.

This is my 3rd time staying at Ritz Carlton Pacific Place, by that you can conclude that I always have the most pleasant experience because I keep coming back. Spacious room, spacious bathrom, well-cleaned, top-notch service by all staff members, and don't get me started on the delicious food. The staff members in the lounge were extra attentive, offering everything in (and not in) the menu. You guys are my benchmark for a 5-star hotel stay. Keep up the great work!

Hospitality sangat baik sekali. Variasi makanannya yang disajikan di meja sedikit (mungkin karena pandemi agar kualitas kebersihan makanan terjaga) tetapi kita bisa request untuk dibikinkan menu yang tidak tidak ada di meja jadi sangat sempurna sekali pelayanannya. Buat Kamar juga Bersih dan Luas. Sangat senang dan puas staycation di hotel sini.