Scam. Stay away!!! We booked 4 rooms with windows and breakfast, but when arrived they gave us a room without windows. After a long day driving we were greeted with non-welcoming attitude and we have to deal with this nonsense. After a much heated exchange, they agreed to gave us rooms with windows, but no breakfast claiming we have to choose one or the other. We were so upset we create a big drama than they agreed to provide breakfast. Things get more interesting on check-out, we left the key in the room. They demand us to walk to the room and get it for them. We then decided to watch them checking our room just in case, but they demanded us to go downstairs. Upon finished checking the room, they told us one towel were missing, but none of us took the towel and their towel is old and dirty. They fined us 100K VND or $5 USD for the missing towel without letting us stay in the room while they were checking. Big sign of Scam. They scammed us on arrival and during check-out. We demand their hotel to be removed from app. After the experience, i read that several other people had when through the same or similar scam. Stay away from this hotel!!!