I stayed for 2 days, asked for deluxe queen with window. my room was on 3rd floor, stairs only no lift. Room and bathroom was clean, they provided toiletries and hair dryer, hot water, heater and two packets of coffee. bed and pillow was okay. TV channel was good, more than 5 channel available. air cond worked fine. security was okay, use card system, have to update if you want to prolong yr stay. nice staffs. wall is thin, so could hear the sound from next door. no hanger in the room. the staff only make up our bed when asked to, but didn't changed the bedsheet or duvet to new one. there's a foul smell at the hallway in the morning.