When we got there the housekeeper informed us that there was a new owner and management. It's new business name was Balikaw and not siete verano. We would like to ask for a refund or any amount for damages cause we booked at another hotel for the last minute. Please help us.

There are not enough electricity sockets for guests to charge in the dorm room, please improve it.

Place is near SM. Carenderias nearby. You can cook too as they don't have a restaurant.