The hotel is clean and the staffs really helpful even though they only speaks Vietnamese. Few things as a guest you need to know to make your stay memorable are. 1. If you want your room to be cleaned, leave the key at the reception, if not they will not clean it for days. 2. AC and hot water are not always on, especially hot water you have to call the reception to turn it on, otherwise you'll get super cold water. 3. Somehow the direction put on Traveloka 's map is incorrect, I have to turn round and round and asked other hotel where the location is. It is urgent need to change to the correct one. 4. Bottle water bottle only for the 1st night, after that you need to buy it on your own.