tidak ada. tempat simpan barang ,tv tak fungsi,katinkeci ,pintu rosak tandas tak boleh kunci..tingkat atas tak ada lift,

Sapu tidak ada di dalam kamar, jadi yang menginap 3 malam susah mau membersihkan kamarnya.

Counter reception staff working no efficient.

Cukup selesa dengan harga seperti itu AC dingin, dapat kopi dan juga teko air panas, untuk mandi air panas cukup panas

Cukup selesa ditempati dengan harga yang murah dapat free kopi dan juga ada jug untuk masak air panas, kalau ke Johor pasti kembali lagi

Reception should be friendlier.

Wrong room: booked twin bed room but given queen size bed, receptionist reply: not available. Cleanliness: dirty, floor sticky, bed sheets still can see hair, and blood stain? Toilet bowl with hair as well. Security: no secure when the door latch broken. Air conditioner too noisy. Room is not sound proof. The price with this condition, might as well stay in motel

Bilik kecil mcm duduk asrama,katil baring bdn gatal2 xselesa sangat kalo dah terpaksa xpe la nak wt mcm mane kan..pasrah jer la

The receptionist kind of unfriendly and I've waited there about half an hour but when the receptionist came he didn't even smile nor say sorry for me cause waited him like half an hour.

Bilik air terlalu kecil. Pancuran air pun patah.

Receptionnis tidak membuka pintu pada saat saya sampai dari perjalanan jauh di masa tengah malam. Sungguh tega.

The room wall paint already dirty and you can see lot of moth there. The bathroom also terrible.

1 toilet to small and sometimes no hot water reason given no many people use

I'm stay there because need go to immigration office.. that office near from hotel can walk, but because rain I'm go by grab only 5 rm

Menurut saya itu bukan hotel tapi hostel. tidak ada lift, kamar sangat kecil dan pelayanan lainnya tidak ada. saya menginap 2 malam, Sudah meminta untuk dibersihkan ternyata sama sekali tidak dibersihkan. Air mineral hanya diberikan 1 kali saat datang saja, ada deposit 50 ringit. Saya tidak akan pernah mau menginap di eg hotel lagi.

the space of the room quite small, it's difficult for the Muslim to pray

Bilik yang saya tempah tidak sama macam dalam gambar. TV tidak ada siaran dan dekat rview kata ada lift tapi ble smpai tidak de lift.

room are small but acceptable, reception is very slow, and beware if you bought ticket from agent, they don't honor discount rates well, I was only given one room instead of two because I paid to low for their standard, the rates is too good for them

Not enough space for prayer.. Not Muslim friendly

The hotel uses public parking which charges parking. Hotel staffs during checked in failed to adequately inform us on this. We were of the opinion that being a weekend there is no parking charge. Unfortunately it was not. We were slammed with a parking summon on Sat 15.9.2018 about 1015 am. When confronted why we were not alerted the hotel reception staff claimed that she had told us when we checked in. We do not even have a parking coupon since we are from outstation. And we were aslo unaware the Majlis Bandaraya charges parking on weekend. The hotel could easily purchase coupon in advance and place it on guests car and chrge back guest during check out. To us its simple matter which the hotel could have organised but miserably overlooked. Very unprofessional and guests unfriendly.