他们的员工态度很差，拒绝用英语交流，只愿意说马来语。 水压非常非常非常非常低。 房间里没有垃圾桶。 只有一部电梯能用。 房间的地毯有异味。 他们提供三合一的咖啡和茶，但是房间里没有热水壶烧水。 唯一值得称赞的是他们的空调很冷。

性价比高。靠近河流。容易找到食物。

目前不推荐。房间很糟糕。我住在7楼。第一印象就像一栋废弃的建筑，气氛有点阴森恐怖。地板上到处都是污渍，让人毛骨悚然。房间很差，地板上全是头发。厕所也没打扫干净，毛巾也破旧不堪。因为我们很晚才到，所以不想多费口舌，就待在那儿了。 不过，酒店位置不错，房间的景色也很好，可以看到河流和城镇。

客房服务人员只用扫帚清扫，而不是用吸尘器。我的房间太脏了。我预订了两晚，第二天入住时竟然没有客房服务人员来打扫我的房间。除此之外，我觉得这家酒店总体来说物有所值，但很多地方还有待改进！

糟糕的经历……办理入住时站在接待员面前等了 2 个小时

马六甲河旅游区附近的美丽景色。距离鸡场街和红场不太远。

1. After 11pm no reception and no guard (although their said will be but i didn't see for once). 2. The hotel lobby look clean but then room corridor from the lift lobby is very dirty and unpleasant with all the dirty towel laying down 3. I booked for 2 nights, the 2nd day their didn't clean up my room or change the towel or throw rubbish despite i told them (at reception where 1 malay guy, 1 indian lady and 2 malay lady was seating all together at counter and the guy asked my room no and acknowledged my request to make my room before went out for the day and return at 11pm plus to shocking. i finished up 2 bottle of water their gave for day 1 and that night i had to go out and buy water for myself. aside from the location and lobby look, everything else is worst.

Hotel recommended kalau ke Malaka. Lokasi pas pinggir sungai, ke Jonker Street juga tidak jauh.

It's an old hotel, but it's alright. Near and within walking distance to where we want to go.

Lokasinya bagus, keluar hotel belok kanan langsung menghadap Melaka River, di depan hotel kalau malam ada street food, makanan enak dan murah, ke tempat wisata seperti Jonker Walk, Christ Church, A Famosa, Bukit St Paul, Taming Sari, kapal samudera semua bisa ditempuh dengan berjalan kaki. Kami pesan kamar twin room, kamar bersih, cukup luas dan nyaman. Resepsionis baik dan ramah. Mudah mendapatkan Grab menuju dan dari hotel. Grab langsung berhenti di depan hotel.

Bilik yang luas, selesa dan persekitaran yang menarik. Ada Bazar Karat setiap hujung minggu. Berhampiran dengan kawasan rekreasi dan kedai-kedai makan yang viral.

Nice view near the river and near the shop.

Nice view. But hot shower not ready

Pro: The look very spacious compare with other hotel. I can get 2 and a half times smaller space if I book with other hotel with the same price. The hotel is very clean and easy to access. If you want to walk around during night at Malacca, nearby Malacca River it is one of the strategic hotel can be choose especially if you want to find Halal food. Cons: Does not provide hair dryer. The iron room quite messy and need to be proper arrange.

Khách sạn ổn so với giá tiền, view sông đẹp. Nhưng đồ ăn sáng chỉ hợp với người Malaysia, rất khó ăn.

Dekat dengan sungai melaka, ada bazar karat so senang nak cari makan

The room is so big and comfort to my family and view is so nice you can look river cruise. We will come again to melaka and stay at tun fatimah riverside hotel again. 👍

Bilik yang selesa, kedudukan hotel yang strategik. Dekat dengan Masjid, kawasan rekreasi kedai makan viral. Tak perlu naik kenderaan nak ke mana-mana, just jalan kaki je.

Overall okay, just that air condition needs service as its centralised air-conditioned room and we books three rooms all have the same not cool enough problem which we had several attempts of adjusting the temperature in our room and it's still not many differences. Cleanliness needs improvement as well. The headboard in my room has a small wooden patch that has come off and might end up hurting yourself if do not notice.

Keadaan bilik yang memuaskan. Pihak hotel boleh diajak bincang dan suasana keliling yang menarik.