Breakfast was great. Parking great. Good location

Such a beautiful property in the perfect location. Very walkable to both the downtown area and the park by the lake. Homemade breakfast options were delicious! Thank you

We loved the breakfast and the staff were so helpful. The staff that made the breakfast were outstanding, what a nice touch. Best breakfast ever!! The ac is old and was quit warm in the rooms was my only negative, it was hot outside.

Nel complesso bell’hotel . Camera spaziosa , pulita , strana la presenza del camino ( era luglio ) che comunque era regolato al minimo . Bagno grande con vasca idromassaggio e doccia separata. Colazione semplice , buffet con poca varietà ma abbastanza curato . Personale gentile , posizione ottima per girare il paese .

Everything was great. My only criticism would be that the shower head was difficult to secure in place.

Great breakfast

Perfect location . Pretty property and rooms .

The room was spacious and lovely decor. It was a hot day/night and the a/c was just right.

Breakfast was always great!

La ubicación me pareció bien, las habitations confortables y limpias. Las áreas communes como recepción con mobiliario viejo y desayuno pobre. El area de estacionamiento y entrada del estacionamiento muy sucia.

Good breakfast. Charming hôtel. Excellent location

Great service. Air conditioning did not operate fully in the room. Heard dogs barking down the hall.

Great location in old town. Close to theatre, restaurants and Main Street shopping.

The staff were great. The hotel shuttle was awesome

I recently stayed at Harbour House Hotel in Niagara-on-the-Lake and had a mixed experience. The standout aspect of my stay was definitely the staff. Everyone I interacted with was friendly, welcoming, and eager to help, which made me feel well taken care of throughout my visit. The hotel itself was mostly clean and tidy, and the overall atmosphere was pleasant. However, for the price paid, I expected a bit more in terms of amenities and overall value. While there was nothing particularly wrong with the property, the cost felt difficult to justify compared to what was included with the stay. Overall, it's a decent hotel with excellent staff, but the value for money left me questioning whether I would choose to stay here again.

Perfect location for the Shaw Festival. We were able to walk to all the theatres. Lovely property.

This was by far the best NOTL hotel I've stayed at. From the moment we walked in we were 'family ' The room was lovely, fireplace in the room, also windows that we could actu ally open!

Room was clean, staff is great. A/C is dodgy. They addressed A/C problems immediately, but not quite right for the rest of the stay

Beautiful room, lovely staff, fabulous breakfast buffet.

We had a 5-night stay at this property. It is charming and the staff was very helpful. The fireplace in the room was a nice touch and we enjoyed it a few evenings. The breakfast was also nice and to have table service and a hot breakfast was welcomed. My only suggestions would be to provide down pillows as the bamboo ones were too firm and created neck strain and the regular pillows were quite lumpy. I would also recommend updating the lighting in the room and bathroom or replace the bulbs with a brighter higher watt bulb as the room and bathroom were dark, even with the lights on. One final recommendation would be to expand parking for overnight guests as it was challenging each evening to find available parking. Street parking was always available; however, that came with a charge. One evening, a staff member agreed to move their vehicle so that we could park and while we greatly appreciated that, I think there's an opportunity here to improve things. Enjoyed the stay overall.