Spa og service. Personale

Wir waren zu viert untergebracht - 2 Erwachsene und 2 Kinder. **Positiv:** Das Zimmer selbst war ruhig und wir konnten gut schlafen. Die Betten waren bequem. Die Schwimmbäder sind sehr schön und die Themen-Saunen funktionieren alle einwandfrei. Das Abendessen war ein klarer Pluspunkt: sehr gut, freundlich und zuvorkommend serviert. **Verbesserungswürdig:** Leider begann der Aufenthalt schon holprig. Der Empfang war sehr kühl und neutral. Die Mitarbeiterin sprach kaum Englisch und hat auch nicht versucht zu kommunizieren. Statt einer Begrüßung oder Infos bekamen wir nur ein Blatt Papier mit Regeln in die Hand gedrückt. Mit 4 Koffern und 2 Kindern wurde uns nicht einmal Hilfe zum Zimmer angeboten. Das Zimmer roch stark nach Chemie/Reiniger. Auf Nachfrage hieß es nur "wir sind voll, können nichts machen". Mein Wunsch, dass sich am nächsten Tag ein Manager meldet, wurde ignoriert. Auch bei der Sauberkeit gibt es Luft nach oben: Das Waschbecken war verschmutzt und der Balkon wurde nicht gereinigt. Unsere Kinder hatten nach kurzer Zeit schmutzige Füße vom Balkon. Das Frühstück wurde in einem separaten Raum serviert - grundsätzlich eine gute Idee. Aber wir mussten fast 1 Stunde auf das Essen warten. Das Personal wirkte überfordert und müde, von Herzlichkeit war wenig zu spüren. Im Gegensatz zum Abendessen wirkte es hier wie in einem billigen Resort mit Massenabfertigung. **Fazit:** Vytautas hat großes Potenzial.

Lækker spa med gode massage muligheder

Even though the hotel is quite new and really clean. However due to usage some areas need’s some maintenance and updates. Spa are is really nice, clean and relaxing. Breakfast has lots of choices. Staff is very helpful across the hotel. Even though we had some issues with the room, staff went extra mile to resolve it.

Everything was great, just like always at this hotel: staff, attention, amenities...

Our stay was great. Enjoyed the spa space and comfortable rooms. The only feedback for improvement is booking of the spa procedures. Would be helpful to have an online booking system for the procedures.

Visiting Birstonas from USA and family recommended Vytautas SPA. Very happy with our stay. Clean, great atmosphere, relaxing and would love to come back again during summer vacation.

All good. Would have given 5stars if there was a kettle in the room and the lighting was better (it felt dark in the room).

Cant complain, we are coming every year and will come more for more stay. Amazing hotel, SPA, facilities.

Wonderful place in a convenient location. My only wish is that they had things like bocce ball, cornhole, badminton, and similar. Also, at the price point, it would be nice if all of these (and basketball rental) were included. Love the place otherwise!

Perfect!!!

Rommet hadde ikke engang et lite skap å legge igjen klær i, bare 2 eller 3 små rom. Det var vanskelig å finne bord til frokost, og det tomme var ikke rent. Det trengs flere folk som rengjør bordene i frokosttiden.

Musu seimai pats nuostabiausias hotel Birstone. Todel apsilankom keleta kartu per metus.

Quite and wonderful place

OK conditions, average SPA Hotel.

Viskas puiku, vienintelis minusas, kad kambaryje per mažas apšvietimas (knygos skaitymui)

Comfortable quite relax good service for SPA and walk around woods

We came for a weekend getaway. Parking was busy and we were fortunate to find a last spot. We decided to try the largest room that wasn’t a suite and we loved it! It was located on the 3rd floor about ~10m from the lift tucked independently in a corner of the large lobby. It was beautifully furnished in (I think) mid-century modern, tan smooth wood with dark and gold accents, and towering floor to ceiling heavy black-out velvet curtains. There was plenty of well-built, integrated storage in the angular room we found comfortable to navigate. Bath was spacious with a tub and all was clean. We forgot toothpaste, which front desk provided (a small one packed with a toothbrush) kindly. The room was well-soundproofed and we were pleased. Visitors typically come for the spa, and we were no exception. I’ve heard Lithuanians gripe that it can get too busy in the spa area, but it wasn’t an issue for us. I only wish the pool was a little wider. There are enough spots to engage us without queueing and we spent about 3 hours in total without lounging on the many chairs, and instead rotated amongst the pool, jacuzzi, hydrotherapy jets, saunas, steam room and reflexology path. It was lovely and we felt amazing and reenergised after. The restaurant is a diner by day and quite romantic at night. Food isn’t as expensive as Ergo Spa’s and I thought it was more satisfying. We were fortunate to catch a wonderful live sax performance in the restaurant too. Overall, all was above expectations ❤️

good

Great location, easy walking distance from the centre of Birstonas. The entire hotel was clean and modernly designed. The staff were very professional and friendly. Added bonus of sunbeds and access to the lake straight from the pool area. Overall a great stay and a lovely breakfast!