Zero communication between Victorian House and Expedia, they had no idea I'd booked a TWIN ROOM despite it clearly being the case on the Expedia reservation. I actually would surmise that Victorian House staff just don't look at the reservation details from Expedia? I had walked 15 miles that day and was blamed for not having contacted Victorian House and requesting a twin room (newsflash: I don't need to do that, it says on my booking that I have a twin room reserved). I didn't really like that and was very insulted, having done nothing wrong.
Despite Victorian House being entirely at fault, the receptionist even went so far as to say that she "didn't like" my "attitude" - how about apologising for your error and just getting me a twin room? The immediate hostility from hotel staff really put a dampener on my stay - do you think I enjoy arguing with hotel staff after a 15-mile walk? Avoid this place.