房間很棒，服務很好，尤其是禮賓部的人員，都會主動協助，非常的幫忙，是一次相當好的住宿體驗！

服務態度很好 , 人員親切

Very nice hotel with friendly staff. A bit far from the city core but definitely worth the extra transport time.

大片落地窗VIEW一級棒！ 乾淨、整潔，客房服務、前台服務全部非常棒！

NOISY. GUESTS SMOKE IN LOBBY BUT NO STAFFS CARE ABOUT IT. THE ROOM WE LIVED WAS DIFFERENT FROM THE PHOTO SHOWN ON EXPEDIA WEBSITE.

住宿在這間名家設計的酒店 優良的服務讓人感覺輕鬆 是一個可以再次造訪的地方

Very new and comfortable hotel, staff are very helpful and friendly. Great spacious restaurant for breakfast. I stayed for 10 days with nothing to complain. I must re-book it for next Bejing trip. If there is a road sign to show the hotel entrance is perfect cause the outter lane is always fully parked which hinder the driver’s view.

Terrible for check in ,therefore i commented it once but replied me that my comment included violated wording. OMG, i swear i never input any rude wording. If this comment also cannot be shown, i will never be through this web for the booking

Very new.

刚装修完，装修味道还是有一点，整体干净舒适，周边环境安静。

酒店只是在试营运 油漆味都还在 连续两天 游泳池被健身房教练圈起来一个区域 去教自己私下收费的学生 根本不是给住房客人使用 感觉很不好 以后不住了

Simplement sublime

I really enjoyed the gym, also the space in the place. It's uncommon to see a nice and new hyatt in a place close to busy area of a metropolitan city

Kindness

모든점에 만족합니다.

Everybody is extremely helpful, polite, and courteous. I have a difficulty with my food and they were overly helpful in the kitchen. The chef was extremely nice. This is really an upscale place. I would highly recommend it.

Il personale parla poco inglese. Mi è stata assegnata l'ultima stanza, con una brutta vista, ho chiesto se fosse possibile cambiare in un'altra, mi è stato detto che dovevo pagare un extra, anche se in altri hotel mi hanno cambiato senza alcun pagamento aggiuntivo. in generale l'hotel è pulito, bello, a 10 minuti a piedi dalla metro

Hotel was excellent. Clean and friendly staff. Well worth the stay. Extreme value for money. Breakfast was awesome.

I wanted to cancel the stay at least 10-20 days ahead of time, but they refused to refund me at all. It's robbery. It's a running downhill brand name, they seems to have finance problems. Because they will grad any penny you paid ahead and not refund for whatever reason you have.

All people at the reception speak an excellent English.