The staff are generally friendly and helpful but the shower water are unstable and changing between burning and freezing in winter.

Sound insulation is not good，but location is good.

Staying here was the worst decision I have made in Turkey!! This hotel ruined our mood of travel by several aspects. First of all, this hotel has miserable attitude on service. Most of the people including reception and restaurant do not want to serve nor answer the question with friendliness. Secondly, the tidiness of this hotel is worrying. Please see photos, we found hair in breakfast bread. Also, the old shampoo in bathroom. Thirdly, the breakfast we had in 3 days were all disasters. The food was not fully heated (warm to cool), the taste was not great, the freshness got a question mark, and most importantly was the attitude of the manager of restaurant. We reflected the uncooked issue of the cheese brócoli we had, but the manager seems not willing to accept our opinion, nor had he tried to check the situation. What he replied is only “okay got it. with the facing expressing of “I do not care. Oh you are trouble maker”. Excuse us?? No matter how much you offer to the customer, the attitude should be the basic requirement. If you have no passion, please at least pretend it and remain the basic quality. If you got neither, and only wants to earn money, this may not be a wise long term plan. In sum, for the travelers— you can have better option. Staying at this hotel was the most pathetic decision I have made in past of travelings which I regretted badly.

方便整潔職員禮貌好，接待處講解清晰 ，職員很會協助客人 ，餐廳景觀好 ，地方寬敞，食物好 ，選擇多 ，乾淨 ，整體令人非常滿意

Alles war perfekt. Werden auf jedenfall wieder kommen.

Excellent location and staff service

Excellent

Great location and hotel staff is very helpful. Ahmed was always so pleasant and Ali is very nice.

Oteli yorumları ve konumundan dolayı tercih ettim. Galataport un karşısında olması çok güzel. 4gün kaldım gerçekten Herşey mükemmel di. Odamız beklentimden geniş ve çok temizdi. Çatı katı SeaGull da Kahvaltı yapmak çok iyidi. Kahvaltı çeşitliliği çok iyidi. En önemlisi de tüm çalışan arkadaşlar güler yüzlü ve işlerini severek yaptığı çok belli. Benim için çok güzel bir deneyimdi. Herkese tavsiye ederim.

Sehr schönes Hotel Ist sehr sauber und modern inkls kleiner Parkplatz (10€ pro Tag) was auch sehr wichtig war. Lage sehr gut alles Zu Fuß erreichbar

Konum çok güzel, yemekler çok lezzetli, müşteri memnuniyeti için her şey düşünülmüş, oda tertemiz, yatak çok rahat ve temiz, çalışanlar güler yüzlü, yardımsever ve ilgili

Great hotel. Will be staying there again for sure.

The VIP access did not meet expectations, as the restaurant was unaware of it. Additionally, the hotel did not provide us with any information regarding recreational facilities, local attractions, or nearby shopping centers. On a positive note, the hotel was clean, well located, and the room offered a pleasant view.

Ideally situated to port

Good location

Excelente equipe de hospitalidade ! Excepcional café da manhã !!!

Very nice clean and friendly staff

Air condition was terrible

The hotel is nearly to galataport and it is central.

The staff were great. Theybwere very nice and helpful.