超好服務,奢華體驗

Very nice experience . will come again

住宿當天點了一份凱撒沙拉，結果裡面有頭髮，我是非常訝異的，這樣一流的飯店在飲食品質控管上沒有處理好。另外浴室天花板也掉落東西。 但，飯店人員服務非常好，危機處理也很好，立刻幫我們升等到江景套房，也立刻補充我們點的餐點，且另外加了水果彌補一切。 江景很美及服務人員的態度，讓我們忘了原先的缺失。謝謝🙏

非常棒的酒店，城景房景色一般

宝格丽酒店可谓上海酒店的典范，无论设施还是服务都可称完美。门口礼宾服务很赞，房间面积超大，设施豪华，尤其喜欢浴室的设施和备品。早餐中西合璧，内容丰富。也希望宝格丽继续努力，继续做上海酒店的领头羊。

Great hotel with wonderful service! Thanks for the good assistant from Jolie Fan!

非常棒的飯店

41到47層高樓，景觀極佳。設計風格低調奢華，飲料免費暢飲，浴室加溫地板，體貼舒適，接待親切貼心，溫暖人心。

很棒

Amazing view.

When we step into the hotel, the first impression was the smile from the staff. They were very polite and passion, especially reception Elly who check-in us, escorted to the room and explained all the hotel facilities very detail. Workshop Max not only instructed us how to use the facilities, but also taught us how to work out. Elena and Wayne were very professional on engaging the guests. The engineer who helped us to fixed the lamp was very effective, he was thoughtful to resolve the problem. The room was excellent, very comfy and the breakfast was very delicious. Overall of our stay, we enjoyed it very much.

👍

Exceptional place to stay. Thanks for the perfect hospitality.

服务很好 管家Emily很贴心周到

That's wonderful!

It's a fair 5 star hotel, but is it better than the others in dt shanghai? No.

Beyond expectations at every level of the experience. I have a new fav in Shanghai.

Everything is wearing out and too old

The river view rooms offer the best view of historic and modern Shanghai. The view is definitely world class. Best hotel in Shanghai!

I really enjoyed my stay. Especially I liked the good hospitality and I want to mention some of the staff by name. Vicky from the concierge service, also Elias from the Chinese restaurant and Penny from the spa were so friendly and helpful! I’ll be sure to stay here again if I ever go back to Shanghai.