除了早餐不太好，服務的人員臉色很差，7點準時吃的時候還慢慢擺食物，吃到一半很急著收餐盤

整體都不錯！不過周邊環境有待加強，看似不安全，其實還好！

It’s terrible experience. From evening to morning, there was no hot water. It’s not bearable in winter.

Nice rooms, location is excellent, only issue is the family room, there are separate bedrooms but no door in between them

Suite très spacieuse. Salle de bain moderne et en excellent état, bien équipée. Très proche de la gare et du centre ville. Manque d’éclairage et de décoration dans la suite mais deux télés et plateau d’accueil.Canapé convertible bien pour une personne. Petit-déjeuner correct mais n’est pas réapprovisionné en pain et croissants, après une heure d’ouverture il n’y en avait plus. Personnel poli mais peu aimable, n’est ni chaleureux ni souriant. Très bonne expérience globale pour une nuit.

The bed and bathroom were great! The flooring, room and couch seemed a bit dated, ac was a bit noisy. But service was good. Breakfast was also not bad - cold only but ok. 2 varieties of cold cuts , some cheese, cakes/bread etc The Luxury tag didn’t quite go with my room but all in all it was ok. There was an elevator. The good part was it was just a 2 minute walk from the station .

Excelente ubicación

Cadê fã manhã bem servido , quartos muito limpos e as meninas da recepção muito simpáticas

Staff support was completely ABSENT. No help whatsoever . We needeed help with lugggage or cart, same answer, Cant help you. Room was just fine

Personnel courtois, propreté au rdv. Par contre, aucun stationnement disponible a moins de 5 minutes de marche, suite du 4 ême etage extrêmement bruyante, on entend tout ce qu'il se passe a l'étage, la douche est limitée a 5 min sinon on finit a l'eau froide et pour finir petit déjeuner moyen.

Internet hat einen ganzen Tag nicht funktioniert

Siisti ja iso huone

Good hotel near to the cruise port The room very nice, clean

The room we had was large and clean, the towels were bath sheets. Denise who welcomed us was wonderful showing us around and giving us ideas on what to do and see in Genova.

Room 404. The shower did not function properly. At first, hot water worked fine, after a couple of minutes, only cold water, so my husband could not shower. Great location near the train station and walking distance to the maritime museum (we loved that museum!). Delicious Italian food across the street, many other restaurants nearby. Friendly and helpful woman at reception. Easy to check in at the one hotel, then walk a short distance to our spacious room with comfortable bed. Historic elevator, which we found entertaining, but we were warned that if someone forgot to close its door, then the elevator would not work.

The room was very spacious, very nice overall. Not too much lighting main room but bedroom was great. Super clean, very good bathroom, including luxury towels. Heating worked well though sometimes the water wasn’t too hot. Very good breakfast though limited selection (no eggs) but great coffee machine.

The room and bathroom are very nice and clean.

Suite presidencial..muito espaçosa. Café da manhã Top.

Stay was okay. Sheets were very thin for it being a cold time of year during my visit. No blankets were available. I also got stuck at the elevator when I was checking out because another person left the elevator for open (the old school kind where there’s is a door to open in order to enter or exit the elevator). On the good side, check in and out were easy and simple. The fixings and decor were nice and it felt very posh from that perspective. It is centrally located/walkable and the staff were very affable.

Limpeza, roupa de cama e banho, café da manhã e tamanho do quarto.