They told me my reservation was cancelled by Expedia due to non payment. You took the money out of my account on the 16th of July. I had to stay elsewhere. I will take this further when I get home.

The external of the building was quite dated and even a little ramshackle. When we finally got to our rooms though they were very clean and well-maintained. Reception was a bit hidden miss in terms of when it was open there were several signs about opening times that was quite confusing.

All rooms upstairs-no lifts. Parking very tight and limited. Bed very soft so not great if you have any back issues. Staff were exceptional and location quite central with restaurants nearby.

The hotel is right at the traffic lights . So all night you heard the trucks breaking and motorbikes going pass. 3 hours sleep after travelling for 8hrs not good. The bed was like sleeping on a plank of wood. It was so hard it hurt my back. Staff were great when checking in. Shame the noise and the bed for comfort let the experience down.On the directions it showed hotel away for main highway.

Very good, only not propa ventilation

Very noisy even with double glazed windows. Amenities not provided daily with paper thin towels for a whole weekend.

good location

Our room smelled so awful that we couldn't stay there. We ended up sleeping in the car in the parking lot because we weren't offered another room.

All good

Dated property, noisy room & congested parking.

It’s an older building but comfortable. Noise wasn’t too bad. Bed comfortable and shower pressure was fantastic.

Excellent central location, close to scenic Quay Street along river with stately historical buildings

The property suited us as an overnight stop

It was adequate for our three day stay Jodie at reception was great went out of her way to assist us when the tv didn’t work.

Air conditioning was great , room was clean and the staff where very nice

The hotel is dangerous. I would never ever stay here again. The types of people I saw lurking and staying there really frightened me. Staff go into your room when your not there and steal from you. Bookings are not honoured flat out the staff and management are so lazy they still have Christmas decorations up in April. It's the worst place I have ever been in my life. This hotel should be closed down

Nothing Like the pictures, shower screen door missing, aircon not cold and stinky, broken toilet door,

it was good my gf said I was still in hospital so i didnt get to enjoy it

The room had cockroaches in the bathroom. The stairwells was not clean.

Conveniently located and perfect for a quick, efficient overnight stay. The carpark was also very convenient, with direct access to the rooms. The room and bathroom were impressively clean. There was a bit of a musty smell when we first entered, but the air cleared as soon as we turned on the air conditioning. I especially appreciated that the bathroom didn't steam up after a shower! The bed was comfortable, though worth noting it’s two singles joined together (fine as long as you don't sleep right in the middle). The "kitchenette"was well-stocked with a fridge, microwave, kettle, toaster, and even tea/coffee/milk. Don’t expect a view, but for a late arrival and early departure, the key safe made everything seamless. Very reliable and tidy.