強烈推薦。飯店環境優美舒適，地理位置優越，擁有私人海灘，是放鬆身心的理想選擇。員工熱情友善，樂於助人。下次還會入住。

每次入住峇裡島凱悅酒店，我都非常開心和滿足。這已經是我第N次入住凱悅酒店了，酒店的清潔和服務始終如一地令人滿意。

工作人員非常樂於助人，特別是Dede和Dolik，他們很快就解決了浴室的問題。幹得好！

我一定會再入住這家酒店。凱悅酒店就像我的家一樣。

員工非常友善，設施齊全。

作為素食主義者，酒店員工竭盡全力滿足我們的需求，甚至專門在單獨的廚房為我們烹飪。服務和員工都非常棒。感謝你們讓我們的假期如此完美。

飯店的氛圍、地點、清潔度、舒適度和員工的友善程度都無可挑剔。有一天，我在沙努爾海灘步道運動時不小心丟了銀行卡。我向前台報告了此事。不久後，飯店方面就通知我卡已找到，可以到前台領取。服務真是太棒了！ ！ ！感謝凱悅酒店的熱情款待，你們的服務真是太好了！ ❤️

地理位置優越，服務一流 熱情好客

真是令人失望，網站上的宣傳看起來那麼誘人——綿延的綠色草坪和開闊的海景。但實際上，我們入住的房間卻對著牆壁。對於一家如此重視高端形象的飯店來說， 此外，員工缺乏產品知識，經常忘記事情。

Feel home hotel, location, service, friendly staff, good food. I stay here always when I am in Bali!

My husband and I were so impressed with the hotel. Everything was perfect. We stayed for 1 week. And that wasn’t enough! Next time we will come back and stay longer!!!

it is wonderful and exciting hotel. Love it.

It is a woderful and exciting hotel. Love it.

The staffs are great, the hotel is old but well maintained, most important is I get to spend quality time with my family

Staff hotel semua ramah tamah 👍

Hotel bagus. Makanan enak. Kamar hotel bersih. Dekat sekali dengan pantai. Kolam renang besar. Fasilitas lengkap. Staf hotel ramah dan baik.

So far semua menyenangkan dan terawat bagus. Fasilitas lengkap banget, clinic-nya sampai ada dokter dan perawatnya. Hanya saja pas check in tanggal 30 January 2025 lagi ramai, dan kami hampir 1 jam menunggu untuk check in. Kemudian koper dan beberapa barang kami hampir 1 jam tidak diantarkan ke kamar, sampai akhirnya kita sendiri yang datang ambil ke resepsionis di Lobby. Perlu komunikasi yang lebih baik dan staff yang lebih gesit. Yang lainnya sudah ok, enggak ada masalah. Good Job

Check-in was a bit late, but staff was very helpful and even gave a birthday surprise! :)

Everything was great, except for the mosquitoes in the room… and also I wished there were more clear directional signs, it was pretty easy to get lost walking around the hotel premises. I love that the TV was compatible with mirror screening from our devices.

We enjoyed our stay in Hyatt Regency, in terms of location, food, size of the room, swimming pool. Understood the hotel is aging, please make sure that all things are working well before handover keys to the customers. My wastafel is leakage and toilet smell bad all the time.