We had a lovely time and the staff are amazing - each one we met was incredibly kind and attentive and friendly. The food and drinks are excellent and the location is great - Chipping Campden is well worth a visit. The hotel is very much its 3 and a half stars - it's not as luxurious as its own website lead us to believe. And it's promoted as somewhere to relax and do nothing in any of its lounges, which is exactly what we needed, but they were always full of people, children and dogs. Our Manor House room was fine with a wonderful view but the bathroom was tired - it was not worth what we paid, which was a lot for what we got. Despite providing the hotel with information in advance to save time checking in - as requested - we still had to give all the same information on arrival.

Amazing property, unbelievable food and incredible staff! 5 stars all round!!

Amazing vibe, beautiful, clean, super good food!

Brought our dog, he was well looked after with some nice touches such as a dog bed provided not just in room but also by dinner table. Always made to feel welcome. Food was excellent and service was also very good. The room was nice and well appointed, to having a Dyson hairdryer and attachments which showed a commitment to quality. All in all, a relaxing stay in lovely surroundings.

Great staff, peaceful location

Perfect from start to finish, beautiful hotel, staff so friendly and helpful. Food 1st class …. I will be back … thank HYLL

Lovely hotel with modern design

Great

I can’t recommend this place enough! The facilities are fantastic and extremely tasteful, but the staff are all fantastic - it was a wonderful stay.

Beautiful hotel, rooms were stunning, the communal areas were lovely and cosy and the breakfasts were delicious!

Such a fabulous place so relaxing. Staff are extremely nice.

This hotel is an absolute gem! Firstly the staff at 10/10 they go hugely above and beyond. We travelled with a baby and nothing was too much trouble. The hotel itself is perfect, a real retreat away from a fast pace life. The restaurant is another 10/10, the food was outstanding. We cannot wait to return.

Fabulous all-round experience. The room was excellent, the food (both dinner and breakfast) was well presented and delicious, and the service at all times was fantastic. All round an excellent experience!

Absolutely brilliant! We LOVED our stay here & hope to be back! The staff were amazing - so helpful & accommodating! Perfect way to start the Christmas Holidays - Thank You Hyll! The Kemp’s (Canada)

Great location, beautiful building outside and inside. Definitely will come back.

Friendly and helpful staff. Interior design and quality was outstanding. Loved the lounges with open fires. Breakfast was excellent.

Lovely room, the only complaint I can make is that the kettle area is really dusty. I guess this is down to cleaners not being able to see as the room is so dark. Otherwise everything was great, staff were very friendly. Breakfast was amazing.

Outstanding hotel. We had a superb experience from start to finish. - Lovely clean, warm and cared for hotel. - Scenic location. - Amazing food; both dinner and breakfast were lovely. - Kind and attentive staff. - Comfy bed and decent shower. It's rare to see such quality but these guys nailed it. Don't consider anywhere else, this is a fantastic place to stay.

Enjoyed our stay so much! We brought our dog with us who was made to feel as welcome as we were. So refreshing to be able to bring your dog into the main restaurant of a hotel. The decor and overall vibe of the hotel is beautiful, very calming and we can’t wait to return.

staff excellent,no check in desk only untidy office. hotel very well equiped and decorated.bedroom suite was so dark we had to use a torch to make tea/no way to contact reception as no telephone in the room or contact number electric sockets for dressing table were under meaning we had to get on our hands and knees to use drier /rollers etc (we are eighty )the tv was a disaster to use also it kept buffering the whole three days.we had to chase receiption to replenish the hospitality goods. the hotel gave us a reduced bill to cover our complaints .overall a very nice place to stay in a wonderfull position.