Always love my stay at Ascott. This time I came with my girl gang and we truly appreciate the spacious living room. Bed is comfy, clean and tidy as usual. Also shout out to one of their staff who is very helpful in bringing up our Grab orders, multiple times. Appreciate you sir. Looking forward to my next stay at Ascott.
Strategic place from KLCC, comfortable and beautiful view.
2 個人覺得它很有幫助
Sherleen Lok Shek Ling
6.9
/10
144 幾週前評論
I do not upload any photos as everything is perfect except … the room smells of sewage at the main living room upon entry during the dayz and at night it smells of cigarette smoke where none of us are smokers. Asking the reception to deal with the problem but they just put air freshner. I think there is something room with the room ventilation system. Request for a change of room but the management declines it instead giving us with room freshner only.
I checked in on 4pm Wednesday but the room still not ready yet. For breakfast, the food isn't good, the staff said lets go eating to all staffs. So the staff is having buffet when the guest still there. The drop off lobby is far from lobby enterance. Also so hard to find bell boy. When I took an elevator, the elevator stuck and parked! But the room is clean and big.
Konsep hunian yang memadukan antara hotel dan apartemen, proses check in yang cepat, staff yang very friendly and helpful, kamar yang luas dengan layout yang keren, komplit dengan cooking ware and cutlery set, they even provide Starbucks coffee machine at front receptionist, super love, i’ll be back here soon❤️
Saya mau check in tunggu terlalu lama orangnya kerja lama.
1 個人覺得它很有幫助
Accommodation's Reply
06 Jul 2022
亲爱的Sim,
感谢您的评价,我们很遗憾在您入住期间发现一些不足之处。希望您能再次光临,享受更美好的入住体验。
此致,
Emma Razali
助理公寓经理
查看原文
AH
Andre H.
6.4
/10
226 幾週前評論
The room is perfect, but the service is not good, if we need something they get it with to slow.
2 個人覺得它很有幫助
Accommodation's Reply
10 Jun 2022
尊敬的 Andrea Reynaldo Hutabarat:
感谢您抽出时间评价您最近的住宿体验。对于您入住期间的任何不足之处,我们深表歉意。
此致,
Emma Razali
助理公寓经理
查看原文
AH
Andre H.
6.0
/10
227 幾週前評論
The room is good, but the service is very very bad in here.
您認為這則評論有幫助嗎?
Accommodation's Reply
10 Jun 2022
尊敬的 Andrea Reynaldo Hutabarat:
我们很高兴得知您喜欢我们宽敞的公寓,对于您入住期间的不足,我们深感抱歉。我们希望再次见到您,为您带来更美好的体验。
此致,
Emma Razali
助理公寓经理
查看原文
AY
Amanda Y.
9.1
/10
249 幾週前評論
Spacious and clean room in central location! Splendid stay.
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Accommodation's Reply
14 Jan 2022
亲爱的Yaw,
感谢您入住我们酒店,希望不久的将来能再次见到您。
此致,
Emma Razali
运营经理
查看原文
Christopher Seti Seda
6.4
/10
343 幾週前評論
Kamar kotor berdebu dan toiletnya bit smelly.
您認為這則評論有幫助嗎?
SK
Steffi K.
家庭
9.7
/10
348 幾週前評論
super strategic location, walking distance to KLCC, executive 2 room is super spacious
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DS
Debby S. P.
浪漫
8.5
/10
351 幾週前評論
Hotel okay, tempatnya juga strategis, harga masih oke lah. Hanya saja menu breakfast tidak banyak. Kami menginap 2 malam pada malam tahun baru 2020.
3 個人覺得它很有幫助
Yy
Yoce y.
家庭
9.4
/10
353 幾週前評論
Surely we will stay again soon.. The room and location very good. Near to everywhere. Room very big , clean and comfort. At Ascott hotel feel like home. We loved it much