when we arrived at the hotel we were offered a room with two single beds and the housekeeping staff resisted the idea of moving the two single bed to one double bed which I suppose is their job. After a lot of waiting and convincing they finally gave us a double bed where me, my spouse and my 2 year old could sleep together. Then I decided to book myself a spa at the Hotel for which they gave me an appointment to be at the spa at 7.30 but when I reached there at 7.35 the spa manager comes up to me and impolitely states that I am late and that I should hurry up. I did so and reached the spa desk where I was treated badly by the staff and insulted for no reason. when I said i would like to cancel my appointment because you are impolite the staff had the opacity to say "you want to cancel just because we were impolite" with this the staff exchanged comments in Indonesian language, which I think is the highest order of insult to a Guest who is paying to receive your services. I think both the Adi Dharma hotel and cottages are the worst places you can opt to stay in Bali. There are many good Hotels around the vicinity and one can choose. Thank God our stay is over