1O1 URBAN Jakarta Kelapa Gading

Explore 1O1 URBAN Jakarta Kelapa Gading
8.7
Very Good
From 14,080 reviews
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Cleanliness

8.8

Room Comfort

8.7

Meal

8.7

Location

8.9

Service and Facilites

8.8

People often mention about 1O1 URBAN Jakarta Kelapa Gading
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Staff Friendliness (1193)
Bedroom (1140)
Ambiance (1106)
Hotel Area (1094)
Accessibility (1063)
Room Space (1047)
Bathroom (1043)
Distance to City Center (1007)
Surroundings (990)
Family Friendly (968)
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Traveler Reviews 1O1 URBAN Jakarta Kelapa Gading

Number of reviews per page
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40
Customer reviews
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.3
/10
Reviewed 3 day(s) ago
The overall experience was okay, we booked for staycation so we spent most of our time in the room. The room was great, the staff was super friendly especially the lady called Rahma and the lady during our check in who arranged a free slice of cake for us. However, the meals were rather dissappointing, especially the somay bandung (as attached), the potato was barely cooked, the somay was, idk, didn't taste like a usual somay, the peanut sauce wasn't thick, really runny. If it was intended as a modified recipe, I didn't think it worked. The best meal were lontong sayur during breakfast and burger we ordered along with somay, other than that, improvement is much needed. Thank you
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Accommodation's Reply
19 Nov 2025
Dear Mr / Mrs A**a, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ledya Shelfy Hotel Manager
Gloria
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Check in process with Ms. Jasmine, clean room
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Accommodation's Reply
19 Nov 2025
Dear Ms. Gloria V.L., Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you back soon. Best regards, Ledia Shelfy, Hotel Manager
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David
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Proses check-in dengan Jasmine (reception), overall nice.
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Accommodation's Reply
19 Nov 2025
Dear Mr. David M.S., Thank you for taking the time to review our hotel. We are glad you enjoyed your stay and hope to welcome you back soon. Best regards, Ledia Shelfy, Hotel Manager
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a***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
All good, the receptionist is very interactive
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Accommodation's Reply
17 Nov 2025
Dear a*i, Thank you for the great review of our hotel. We are glad you enjoyed your stay and hope to welcome you back soon. Best regards, Ledya Shelfy, Hotel Manager
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S***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 day(s) ago
Rahma assisted with the check-in process.
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Accommodation's Reply
17 Nov 2025
Dear S*y, Thank you for the great review of our hotel. We are glad you enjoyed your stay and hope to welcome you back soon. Best regards, Ledya Shelfy, Hotel Manager
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r***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
The staff were friendly, assisted by Kak Winda at the reception and the room was also clean.
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Accommodation's Reply
17 Nov 2025
Dear r*o, Thank you for the great review of our hotel. We are glad you enjoyed your stay and hope to welcome you back soon. Best regards, Ledya Shelfy, Hotel Manager
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Daniati S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
thanks mas yuukiiiiiiiiiiiiiiii
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Accommodation's Reply
13 Nov 2025
Dear Ms. Daniati S., Thank you very much for taking the time to review our hotel. We are delighted that you enjoyed your stay with us and we hope to welcome you back soon. Best regards, Hotel Manager Lady Sherfy
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U***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel's staff are friendly and helpful for checking in and out (handled by Ms. Winda), breakfast has a lot of choices and is delicious, the room is clean and comfortable. Recommended hotel for staying.
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Accommodation's Reply
12 Nov 2025
Dear Mr / Mrs U**i, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ledya Shelfy Hotel Manager
Ghean D. Z.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Thanks Kanyuuki for your service
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Accommodation's Reply
12 Nov 2025
Dear Mr. Gehan D.C., Thank you for your wonderful review of our hotel. We are glad you enjoyed your stay and hope to welcome you back soon. Best regards, Ledia Shelfy, Hotel Manager
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Dony A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Rahma assisted me with the check-in process in a kind and friendly manner.
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Accommodation's Reply
12 Nov 2025
Dear Mr/Ms Dony A., Thank you for the great review of our hotel. We are glad you enjoyed your stay and hope to welcome you back soon. Best regards, Ledya Shelfy, Hotel Manager
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Rizal A. P.
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10.0
/10
Reviewed 2 week(s) ago
The check-in process was assisted by Rahma.
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Accommodation's Reply
11 Nov 2025
Dear Mr. Rizal A.P., Thank you for your review of our hotel. We are very glad that you enjoyed your stay with us. We hope to welcome you back again soon. Best regards, Lady Shelley, Hotel Manager
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A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very good, everything is good, service is good, friendly
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Accommodation's Reply
07 Nov 2025
Dear A*n, Thank you for the great review of our hotel. We are glad you enjoyed your stay and hope to welcome you back soon. Best regards, Ledya Shelfy Hotel Manager
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s***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Thank you, Sis Jasmine, for checking in.
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Accommodation's Reply
09 Nov 2025
Dear s*ke, Thank you for the great review of our hotel. We are glad you enjoyed your stay and hope to welcome you back soon. Best regards, Ledya Shelfy, Hotel Manager
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Amar M. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Rahma assisted with the checkout process
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Accommodation's Reply
08 Nov 2025
Dear Mr/Ms Amar M.M., Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to welcome you back soon. Best regards, Ladia Shelfy, Hotel Manager
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M***s
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Friendly hotel staff, delicious food.
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Accommodation's Reply
05 Nov 2025
Dear Ladies/Gentlemen, Thank you for your lovely review of our hotel. We are pleased that you enjoyed your stay and we hope to welcome you back soon. Best regards, Ledia Shelfie Hotel Manager
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Youlanda
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Check-in process with Jasmine, good service
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Accommodation's Reply
08 Nov 2025
Dear Ms. Yulanda, Thank you for the great review of our hotel. We are glad you enjoyed your stay and we hope to welcome you back soon. Best regards, Ledia Shelfie, Hotel Manager
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Jhonneko
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Thanks Kak Yuuki for your service
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Accommodation's Reply
05 Nov 2025
Dear Mr. Jonnego, Thank you for your lovely review of our hotel. We are glad you enjoyed your stay and we hope to welcome you back soon. Best regards, Ledia Shelfie, Hotel Manager
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I***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff, Ms. Rahma, was very kind. I highly recommend staying here.
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Accommodation's Reply
05 Nov 2025
Dear Ms. Saya*yu, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to welcome you back soon. Best regards, Ladia Shelfie, Hotel Manager
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i***m
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Thanks to Kak Jasmine, for the good service
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Accommodation's Reply
05 Nov 2025
Hello, Thank you very much for the wonderful review you have given our hotel. We are so glad you enjoyed your stay and we hope to welcome you back again soon. Best regards, Hotel Manager Lady Shelley
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Oziif 1.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The check-in process with Kak Jasmine was good.
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Accommodation's Reply
05 Nov 2025
Dear Mr. Oziif 1. Thank you for taking the time to review our hotel. We are glad you enjoyed your stay and hope to welcome you back soon. Best regards, Ledya Shelfy Hotel Manager
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Number of reviews per page
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