For me it would have been a 5 star hote. If they fix the shower head. The first room we got it was broken. For me it is important because we are doing the Camino and for me a bath is too hard to slower. They were nice and changed my room. The other incident someone open our room - 9:00 pm. Me and my husband were sleeping; that was concerning for me.

Las persianas no fuincionaban independientes de la ventana, así que o tenias la ventana abierta o no tenias luz natural. Nos dieron la habitación sin limpiar, la cama sin hacer y las toallas por el suelo, nos la cambiaron pero por una sin jacuzzi. La colcha estaba sucia, pelos en los cojines, el parquet en muy mal estado y en el bar no nos servian la comida en la mesa, lo dejaban encima la mesa. Por el precio que hemos pagado, 380 euros dos noches, creo que podría estar todo mucho mejor…

Comfortable, clean room. Beautiful, well kept hotel. Super nice staff

El personal muy atento, muy limpio, desayuno muy bueno y comedor muy acogedor

rooms where fantastic, the town itself is absolutely stunning - its easy to find parking in the area - it is almost as a movie setup to stay in this town - we had a lot of key issues but it was solved in the end so all good and we would stay there again

Hotel muy bonito en una zona privilegiada del casco antiguo de Viana. Por su proximidad a Logroño y el precio no se encuentra nada mejor. Su único pero, el aparcamiento, porque es una zona regulada por el casco antiguo aunque se puede aparcar cerca sin problemas.

Hotel bien situé

Ontbijt goed Personeel onvriendelijk tijdens ontbijt Recetioniste prima

Justo en el centro de Viana pero con el inconveniente de que es difícil encontrar parking cerca. Las llaves de las habitaciones se desprograman frecuentemente.

Muy buen sitio en general( ubicación, instalaciones, limpieza).Muy buen trato en recepción Nos dio pena que no pudieramos cenar porque bajamos a las 20.50h y se nos dijo que lo sentían, pero que ya no daban de cenar a nadie más. Por si acaso, a la mañana siguiente, fuimos fuera a desayunar.

La bañera de hidromasaje no funcionaba, y llamamos a recepción tres veces en un horario en el que se suponía que había atención y no nos cogieron el teléfono, no pudimos utilizarla. Sin embargo la habitación era agradable.

Amazing!!!!

La estancia genial. Habitación cómoda. Muy tranquilo, en el centro.

L hôtel est très agréable, bien placé. Chambre et salle de bain très propre. L accueil très bien. Le seul bémol, petit déjeuner servi un peu tard ainsi que le diner pour les marcheurs de compostelle

An attractive and spacious room, lovely furniture and comfortable bed. The bed cover looked dated and not really required but overall most enjoyable.

Great place

El edificio es espectacular así como el comedor.

Good location for walking the Camino, but on Sunday main restaurant closed , poor selection of food available in bar and the place needed to be cleaned

Sehr schönes Hotel in historischem Gebäude. Alles prima. Das Abendessen in der Hotelbar war super!

The property location and layout is very good ... right on the Camino de Santiago. I stayed their in 2008 and again in October 2024. This time I found the beds to be very uncomfortable (matress was extreamly soft / broken springs maybe) and need to be replaced. The receptionist was covering several possitions in the hotel and as a result was not always available at reception. We could have been advised about the excellent Pilgrim’s Menu (only €15) on check-in but instead was advised we would have to pay an extra €10 if we wanted breakfast. Service was excellent for our Pilgrim's Meal (Thank you). However, I was not impressed with the service we got the following morning (2nd Oct). Firstly we were told they did not serve crossaints in the bar (we just wanted coffee / tea and a crossaint for breakfast). They were available in the breakfadt area. The bar person rudely interupted me while I was having a conversation with another guest (Pilgrim) in the breakfast area. I do not speak Spanish, and I also need glasses to read. She seemed to have no patience and looked like she was upset with me. I asked her to give me a moment. The small crossaints were not fresh. Shortly afterwards, the receptionist came down to the bar and explained we were not allowed to eat in the bar. I said we were finished and we paid our bills. I found the whole experience bizarre. I dont want to blame staff, but there was no sight of management anywhere. I feel the staff need to be given a bit of direction