The kettle didn't work, the electricity both plug bedside didn't work, no tea cups & spoons as such the standard of a 4 star hotel (only 2 glasses there)
We booked premiere king room, yet over-booked so they upgraded our room to Suite and registered me to Santika member (I don't know if this paying member or free)
Breakfast was okay, usually Santika hotel have a good breakfast (wasn't good enough compare than we experienced before with other Santika)