9.5/10 ✅️✅️ 這次度假和家人一起入住這家酒店，體驗非常棒！房間舒適寬敞，員工超級友善。我們嘗試了客房外送服務，還在亞洲餐廳享用了自助早餐，並在Lobo餐廳吃了午餐。所有菜色都超級美味，沒有一道菜讓人失望。不過，我覺得烤肉最棒，我們在房間點了烤羊排，還在Lobo餐廳點了烤戰斧牛排。肉質真的非常鮮嫩多汁，強烈推薦！ 💯

購買了俱樂部從早餐到晚餐的全套服務。所有菜色都非常美味！

昨天在這裡住了5天4晚，非常難忘。服務一直都很棒，員工非常友好，尤其是行政酒廊的工作人員，他們非常熱情周到。

目前為止，入住體驗非常愉快舒適。房間乾淨整潔，服務周到，工作人員在我們需要幫助時也非常樂於助人。謝謝！

good selection of foods. the staff very friendly

Pelayanan dari awal sampai sampai pulang super oke banget, staff ramah dan helpful, kamar luas dan nyaman, banyak benefit dan fasilitas tambahan yang didapat. tapi satu yang disayangkan, waktu sarapan di asia restaurant aku lagi jalan dan milih2 makanan terus di belakangku ada satu staff cewek pakai jas warna navy, waktu aku belok ke stall makanan dia refleks berdecak “ck” seakan aku ngalangin jalanannya, aku juga gatau ada dia di belakang dan habis itu dia liat aku tapi lgsg lanjut jalan ga ada kata maaf sampai waktu aku balik sama keluargaku dari sarapan ada dia disana bareng sama waitress lainnya tapi dia ga ada nyapa sama sekali. padahal aku udah amaze banget sama keramahan staff2 lainnya, tapi karena ada satu kejadian itu yang bikin aku cukup tersinggung jadi penilaianku ke pelayanan hotel ini jadi berkurang. aku harap kedepannya semua staff bisa dibriefing lebih baik lagi.

seluruh staf sangat ramah, membuat kita pengen balik lagi belum lagi hotelnya yang nyaman bikin anak2 ketagihan, makasi mba Melany yg sudah upgrade kamar kami untuk ultah anakku, keren bgt besssttt pokoknya

Pelayanan staff sangat baik. Cuma Kamarnya meski pun luas tapi terlalu simpel dan kurang aestetik

Harga 2 juta'an tapi dapat makan 3 kali dengan menu enak-enak jatuhnya murah loh. Keren sih. Pelayanannya oke.

Staf-nya ramah, makanannya enak, hotelnya nyaman, pelayananannya baik dan ramah.

I recently had the pleasure of staying at The Ritz-Carlton Mega Kuningan, and I must say it was an absolutely outstanding experience from start to finish. The hotel itself is magnificent—from the elegant lobby to the beautifully appointed rooms and 5-course meal complimentary. What truly made our stay memorable was the exceptional service provided by *Mrs. Royana Rasjid*. Her professionalism, attention to detail, and genuine warmth went above and beyond our expectations. She was incredibly attentive to our needs, always greeting us with a smile, and made us feel truly valued as guests. Her caring, efficiency, and personable approach made every interaction a pleasure. Five stars without hesitation!

All the staff was friendly, clean room, good variety of food

The hotel facilities are luxurious and comfortable, and the staff are friendly. The cleanliness is excellent. The food provided, from breakfast to dinner, and even the next day, was delicious, nothing disappointing. Thank you for your service.

Sangat memuaskan dan sangatt recommended

Worst experience in ritz carlton, i stayed here before and had so much better. We checked in at 4pm they said the room is still full. They remove us to a room with 1 bed (i booked for 2 bed since i have 2 kids) . we finally got the room we ordered on 6.30 pm which is a very time consuming. the breakfast , nothing special . i hope you guys improving , but basically always love the room size

Sangat menyenangkan menginap di Ritz Carlton Mega Kuningan, para staff sangat ramah, selalu siap membantu.

The staff was very nice especially Deri Saputra that in charge in Club Lounge was very friendly

The room was spacious and comfortable. The staff is very friendly. They have some activities for children in their kids club. Had a wonderful stay in this hotel.

Staff hotel sangat ramah, kamarnya luas, seprai selalu diganti yang baru tiap harinya, kamar mandi bersih, oiya saran saja kalau bisa disediakan bath bomb untuk berendam di bathtub... Terima kasih

Great stay! Friendly staff, clean rooms, and delicious food. Beautiful pool area. Only downsides are the late check-in time and no kids club, but perfect for couples looking for a relaxing getaway.