辦理入住時，我們受到了熱情接待，整個過程非常順利。我們對房間非常滿意，而且被安排的是海景房。房間的景色美極了。我們在房間裡一邊欣賞美景一邊享用了午餐。房間包含早餐，這對我們來說非常方便。早餐食物美味可口，每天都會更換菜單。這是我們第一次入住瓜鎮，下次來蘭卡威一定會再次入住這家酒店，因為酒店位置非常便利，方便我們環島遊覽和品嚐美食。感謝酒店團隊提供的優質服務，請繼續保持！最後，值得一提的是，早餐時提供的咖啡也很棒，這讓我們非常滿意。

Keadaan bilik kurang sejuk, sistem penghawa dingin kurang cantik atau panas

There is dirty stain mark, hidden behind the toilet seat. The breakfast food need improving in the quality aspect of it. The receptionists are friendly and helpful.

No smile and no greeting at all. I requested for higher floor sea view and was assigned Room 913 which the door can't be opened. Went down to the counter and was given key card Room 917 which I don't like at all because it was a Roof and mountain view. Moreover the safety lock (chain) was broken. Changed again to the middle room at level 7 with no view right infront of the elevator. The customer service is very bad.

Overall ok. Selalu stay sini kalau ada kerja. View pon boleh nampak laut sedikit

Easy to find foods since the hotel is in Kuah Town. Many amenities available in the room like iron so I don't need to bring iron to iron our clothes. It was really a good experience and will come again with family and recommend to friends.

Terbaik, staf yang peramah dan boleh bawak bincang. Kolam yang cantik sesuai untuk anak-anak, breakfast pun macam 👍, terbaik.

Good location, just need to improve about the water pleasure for shower.

Cantik dan bersih, sangat puas hati.

The hotel is perfect for those who want to indulge in tax-free shopping since it is located near to tax-free shopping complex and malls. The location is convenient. The room was clean and everything in the room functions well. If you are travelling from other countries than Malaysia, you don't have to worry about bringing your international plugs converter since the plugs in the room are well equipped to accommodate international plugs and the usb points make your smart phone charging possible without the plug. I requested for a high floor room and yes I got what I want. The view from my balcony was mesmerizing and breathtaking as I was able to see the sea view. I believe the hotel will be better if they provide more TV channels to be enjoyed by the guests and various food to choose for breakfast. Overall, the hotel matches my humble expectations.

hotel room quite big and they allow early check-in.. Buffet breakfast not provided due to RMCO and occupancy very low.. overall everything ok. room very clean and nice

Spacious, comfy, great location. Staff very friendly and helpful. Various types of breakfast.

Spacious room, clean bathroom, overall perfect place to stay as it is near to jetty and so on. Everything is good except the aircond is not cooling enough. Hence the breakfast was also yummy and delicious.

Spacious room.booking for premier deluxe. 2 balcony. Cons. Breakfast was less of choice.

Ideal place for everything. Makan, shopping and so on. Easy to park, room very nice, service superb and excellent. Worth it with price

Keadaan bilik sangat memuaskan. Buffet breakfast juga pelbagai. Amat berpatutan dengan harga.

Apparently our room had some problems such as leaking jet water. The bathroom sinked. And tv not clear. We made the complaints to the guest services and they fix within the time without no delay. Room is ok. But we can see a little bit of dust. Breakfast was ok. Lack of choices. If you want to request additional towel they will charge rm5. If you want to eat half-boiled eggs they will charge rm2 @ 2.50 can't remember. We requested to makeup the room and the house keeping did very well. Location is strategic. Overall 4/5.

The staff is very good but the hotel is old and need refurbishment. The toiletries are also not as expected & balcony room unable to lock & leaking AirCond but was rectified after complain. The breakfast is good. The coffee maker not working & shower is spoil. May not come back again as the price is not cheap for 3 star hotel. May be able to get better place for this price.

The hotel lobby looks nice and all and the breakfast was decent, but the rooms are worn down with wood chipping on the doors and the room just feels old. The area is horrible if you're looking to be close to tourist services and foods to find easily. Rather stay in the Paintai Cenang area which has an awesome beach, shops and restaurants close by.

Friendly staff, nice room & good breakfast