Staff were very friendly.

Very welcoming and friendly staff. We enjoyed our stay there. It was a great place to stay whilst my husband and son climbed Snowden there was still things to do for those that didn't. Would recommend this hotel.

It was a nice stay in Pont Y Pair Inn.Very convenient. A good location surrounded by walking routes and cycling trails.

When I arrived at 9pm with my wife and two young children (1 & 2 yr old) I was told we could not stay together in the same room (booked a double for 2 nights) and would need to book an additional room. I explained it wasn’t possible due to my wife being over 9 months pregnant and possibly going into labor at any moment. Still they insisted we book a second room; however, agreed to refund one night if we didn’t stay. We left to find another hotel and they later reneged on the refund and charged for 2 nights. We were there a total of 30 minutes and I’m so glad we left! The Royal Oak hotel down the road was perfect (we stayed in one room) and the service was phenomenal. Not to mention they have an award-winning breakfast included with the room. Last time we book a 6.6 rated Inn!

Amazing stay friendly staff brilliant food

The staff at the inn are friendly and attentive. Location is perfect. Unfortunately the place is dirty and expensive for what they offer. I stopped for 3 nights with my son but only because all the other local hotels had no vacancies. The bathroom in the room was dirty the handle in the toilet broken. Lamp had missing bulbs, the rooms are not serviced every day, windows are dirty and don’t really open. Coffee cups in the room were dirty upon checking in … the all place needs a good scrub. There was a life music every night in the pup garden just below our windows so after a day of hiking we couldn’t get any rest at all . I completely understand the entertainment in the pub but if so rooms should be soundproof so gusts can have a dictate sleep. The worst place I have ever stoped in

Beautiful place which is newly renovated and really nicely done. Picturesque area to visit as well.

The property is so lovely we have been there many times over the years and again cannot complain breakfast area and rooms so clean and tidy staff were lovely nothing too much trouble unfortunately the pub side wasn't open but hopefully next time when we go but still cannot fault my stay there and didn't let it get us down the room we stayed in with a lovely four poster bed was a bonus

Comfy clean bed in a nice sized room, great breakfast and friendly staff, shame pub was shut though

Staff were lovely and the breakfast was great, but communication in advance not great e.g parking is not available, and you can either find a free spot on the street but this can be quite far away from the hotel or there is a paid car park across the bridge. We also tried to call the hotel but the phone number on Expedia and the one on their website doesn’t work so was a bit concerning. No lift and we were lucky that we were only one flight of stairs up

It was in a nice town. But no Parking even when I searched properties with parking in my filters. Windows in room open could not close and dirty window sill. SEarch engine was at fault about parking it seemed. The had also lost there licence so could only offer breakfast no food or drinks at any other time. Noisy as window did not close and on main A5 road through town. Staff were helpful with allergies ( Gluten) were knowledgeable.

Human excrement left in the toilet, filthy splash marks up the wall, disgusting interior. Horrendous! We left the property and returned home.

Worse place we have ever stayed the pits smelt dirty do yourself a favour avoid like the plague what was written on booking . Com was all lies paid £90 was robbed would not pay £9 for it bathroom was disgusting carpets were filthy horrible smell

Filthy room and toilet, someone was smoking weed in the building. Fire exit to the main road left open entire day and night. Bed cushions had dirty stains. Broken door lock and toilet roll holder in toilet. Damp poring from the ceiling on the wall causing musty smell. Stained carpet, cigarette butt . Very filthy and disgusting. Health and safety risk.

Great location, good breakfast. Rooms could benefit from a little investment but were clean & tidy on arrival.

Dirty filthy shower. Could not get in because my phone not working No real hot water in wash basin

Hotel itself was closed due to staff issues . However other than the bar and restaurant not being available it didn't impact on our stay but it might have been nice to have been made aware and given the choice to visit or not . The breakfast was very tasty and service friendly and we enjoyed our stay . We had stayed there a year before as well. Will retun in the future .

Clean and comfy bed. Shower a bit tricky but figured it out in end. Fabulous breakfasts !

The hotel was tired looking, in need of a good clean. Our window sill had detritus over it, dead bugs and dust! The shared shower room was left with used shampoo/shower wash on the floor. As no bin was available. The breakfast poor along with the service. On the plus side it was cheap and thankfully only stayed one night.

Hotel room was basic . That is what I expected at the price Dissapointed no shared Bath only a shower , so they need to revise listing. Staff and customer experience very happy with. Good Breakfast.