Nesta Hotel Saigon

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整體評分與評論 Nesta Hotel Saigon

Traveloka (30)
其他來源 (214)
8.6
非常好
來自 30 則評論
由旅行者提供於
清潔度

8.4

房間舒適度

8.4

餐點

8.2

地點

8.8

服務與設施

8.3

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旅行者評論 Nesta Hotel Saigon

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顧客評論
Y***i
icon-閒暇
閒暇
icon-origin-TRAVELOKA
10.0
/10
16 幾週前評論
Great location, walking distance to Ben Thanh Market, friendly staff, the room a bit small but it's comfy,clean and verything works fine, the breakfast was amazing, helpfull staff, it's worth for the price👍
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Guest
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閒暇
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8.8
/10
34 幾週前評論
I usually do not write any reviews unless it was extraordinary, but when it's bad I just pass on it! This time I decided to write because of staff incompetence! They try and provide excellent service, opening doors for you and etc., but I ordered a wake-up call at 5 am to catch my flight the day before from the lady on reception. She put everything on the paper, we confirmed a few times, but nobody called to wake me up. I had a problem with my own alarm on the phone, that's why I ordered a wake-up call. By miracle, I opened my eyes 5 minutes before 5 am otherwise I would have missed my flight. When I checked out and ordered a Grab, they went to see if you used anything from their minibar in your room. When the taxi arrived, nobody helped you with your luggage, they have a staircase around 15 steps. The lobby is located on the 2nd floor. Water pressure does not exist in the shower, they need to add an extra pump. Would not stay here again.
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Irwan Y.
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9.7
/10
49 幾週前評論
Dtaff very friendly and hotel smell good
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Accommodation's Reply
13 Dec 2024
親愛的賓客,感謝您選擇西貢奈斯塔酒店作為您近期在胡志明市的下榻之處。感謝您對我們酒店的正面評價,這將有助於我們持續提升服務和賓客關懷能力。我們衷心希望您下次有機會再次來到胡志明市時,能夠選擇入住我們酒店,並享受更長的假期。此致敬禮
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Jusy K.
icon-origin-TRAVELOKA
9.7
/10
65 幾週前評論
Showernya rusak kurang perawatan.
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Jusy K.
icon-origin-TRAVELOKA
10.0
/10
66 幾週前評論
Shower ga bisa dipergunakan alias rusak, kamar ke kamar berisik kedengaran suara.
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Andi
icon-宅居度假
宅居度假
icon-origin-TRAVELOKA
6.1
/10
79 幾週前評論
When check in I asked for extra bed. But then they refused. They asked me to reserve one more room. So they will give extra bed. I have no choice because I traveled with my kids. This hotel is BAD.
1 個人覺得它很有幫助
JUNAIDY
icon-origin-TRAVELOKA
8.5
/10
91 幾週前評論
Clean, tidy room, good customer service.
1 個人覺得它很有幫助
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Michele G.
icon-origin-TRAVELOKA
9.7
/10
94 幾週前評論
Fantastic place, super location, even though the room is without a window, it is super comfy and perfect for sleep as it is super dark at night. The bathroom is so spacious. The only low point is the strong smell of cleaning chemicals, and the bed could be harder. Stir-fried noodles are amazing.
1 個人覺得它很有幫助
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Ho Huyen
icon-origin-TRAVELOKA
8.5
/10
121 幾週前評論
Nhân viên thân thiện, nhiệt tình. Phòng sạch sẽ. Bữa sáng ngon. Khu trung tâm nên thuận tiện đi lại giữa các điểm tham quan, vui chơi. Mình sẽ quay lại cho lần tiếp theo.
2 個人覺得它很有幫助
Ferdo B.
icon-origin-TRAVELOKA
8.5
/10
126 幾週前評論
khách sạn nằm vị trí trung tâm, bếp ăn sáng khá tốt, hồ bơi rất nhỏ, nhưng đều ổn. nhân viên thân thiện, dễ thương. điều tuyệt nhất là đệm nằm rất êm, phù hợp người khó ngủ như chồng mình.
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Mardy M.
icon-origin-TRAVELOKA
8.5
/10
139 幾週前評論
Had no issues. Seamless check in and check out so it was great overall. Oh, btw the pool is small.
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Joel Nguyen
icon-origin-TRAVELOKA
8.5
/10
143 幾週前評論
Phòng sử dụng thảm ở sàn nên không được sạch nhưng bạn bảo vệ rất dễ thương và nhiệt tình. Book cho cả ngày nhưng chúng tôi chỉ ở nữa ngày rồi bay. Cảm ơn bạn bảo vệ
3 個人覺得它很有幫助
Panida N.
icon-origin-TRAVELOKA
5.9
/10
158 幾週前評論
They forgot to give me a wifi password, the TV didn't work and the staff tried to teach me how to open it (it was broken!), and there were some stains on the carpet and sofa. I noticed one cockroach in front of an elevator. Gave this score due to is quite cheap and staff were polite.
2 個人覺得它很有幫助
Accommodation's Reply
14 Nov 2022
尊敬的賓客: 感謝您選擇西貢奈斯塔酒店作為您近期在胡志明市的下榻之所。感謝您的回饋,我們將以此為鑑,改善我們的服務。 我們衷心希望下次有機會再次來到胡志明市時,能夠選擇入住我們飯店,並延長您的入住時間。 此致, 酒店管理團隊
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TRAN T. N. H.
icon-origin-TRAVELOKA
8.5
/10
159 幾週前評論
Khách sạn có vị trí đẹp, gần chợ Bến Thành. Nhân viên vui vẻ, dễ mến. Tuy nhiên, phòng thì chưa được sạch sẽ. Giường ngủ dơ. Ga giường và chăn mền đã cũ có vài vết bẩn ố đen (nghĩa là đã qua sử dụng của khách check in trước, sau đó thì bên khách sạn không thay mới mà chỉ set up lại cho khách check in mới sử dụng tiếp). Còn thảm lau chân trong phòng tắm thì rất dơ bẩn.
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3 個人覺得它很有幫助
Accommodation's Reply
14 Nov 2022
尊敬的賓客: 感謝您選擇入住西貢奈斯塔酒店。感謝您分享您的入住感受。酒店將不斷改進服務,以更好地服務賓客。我們期待您下次光臨。謝謝! 此致,飯店管理團隊 酒店管理團隊
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PHAM VAN LOI
icon-origin-TRAVELOKA
8.5
/10
172 幾週前評論
Phòng ốc ổn áp ạ. Mình thấy bố mình khen ok.
1 個人覺得它很有幫助
Bch P.
icon-家庭
家庭
icon-origin-TRAVELOKA
9.4
/10
305 幾週前評論
Sạch, ăn sáng ngon, vị trí gần trung tâm. Tuy nhiên hồ bơi nhỏ chỉ thích hợp cho trẻ em tắm
4 個人覺得它很有幫助
Trn n.
icon-業務
業務
icon-origin-TRAVELOKA
8.8
/10
315 幾週前評論
Nhân viên nhiệt tình, khách sạn mới, khá sạch sẽ, tuy nhiên phòng bé hơn quảng cáo, ăn sáng ít món
4 個人覺得它很有幫助
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