From the moment I checked into the hotel, everything was very disappointing. The room keys did not work at all; despite going to reception three times and being told “this time it will work,” I still couldn’t open the door. In the end, they had to give me the housekeeping key instead.
There was a very heavy odor throughout the hotel, and unfortunately, everything seemed extremely neglected. The elevator was in terrible condition. Overall, the hotel had clear organizational issues.
The room itself was worn out and dirty. Although I did not have high expectations since it is a three-star hotel, the service and the room we received were well below the price we paid.