The staffs very helpful.

Size was shocking! no cupboards, hooks, shelves. no space for anything, the pics of the room were from Barcelona which is terrible and misleading! its catered for backpackers and if you kept to your £35 a night calculations no one would complain and you would have return customers and good reviews. at £70 a night its a disgrace and no doubt bottom of the value for money hotel rooms. No one replied to our complaint to easy hotels which is about right from your company! never again!

Room was basic, but it had everything I needed. It was clean. the hotel is in a good location. The staff are always friendly and helpful. The woman on reception called Mary is a credit to the organisation. She is always positive and makes you feel welcome. I can imagine that is very challenging as the public can be difficult.

No public toilet

Clean & perfect for a quick one night ‘a sleep.

Room was in a good condition apart from shower screen was hitting wall upon opening and heating wasn’t always sufficient to heat room. (Small blow heater given) Midway through early morning a unexplained loud noise for over 1.5 hours kept floor 1 up

Only complaint is uncomfortable pillows

The bed was very firm, and the floor despite being easy clean still had lots of stuff on it. Areas in the hallways on floor two stuck of sewage and bombed with air freshener. The room I was originally given also stunk of sewage and there was hair on the bed. The staff originally lied and said there was no other rooms. Though when another room was provided it was better though smelt of vinegar, floor wasn't particularly clean nor the indented areas on the beds

A hand towel as well as a bath towel.

Friendly helpful staff

CLEAN QUIET GOOD SHOWER STAFF HELPFUL GOOD LOCATION

Staff very helpful and the location is central to Milton Keynes which is good. Room is basic, but has everything you need.

I get that it’s a discount hotel, but surely you can supply pillows and duvets to give people a decent nights sleep - both were shockingly poor - don’t get me started on the noisy, inadequate aircon

Clean tidy but could do with putting a glass or bottle of water in the room

Broken outlets, broken curtins, bad drain in sink, dirty bathroom, no tv remote. Cheap but bad.

If you put the wrong date by accident they won't let you change it, and they won't refund you either. They're predatory and not helpful at all when you need.

Fantastic

Tired and tatty

Room was hot and stuffy... even if tje air conditioning was on

No Toilet paper and unclean room