noisy rooms... can still vividly hear people's laughter at middle of night. the drainage of water in bath tub is bad... big fly in the room... ineffective and nonfunctioning air conditioner in room... very cold room.. finally I asked for a change of another room.

Wonderful breakfast and happy hour. Clean and friendly staff. Couldn’t ask for more.

The hotel is in a great location as it is close to Regent Park, restaurants and shopping. The quality of the breakfast in the Level Lounge was very good and the the hotel staff was fantastic. The only negative is that they do not have parking at the hotel however there are parking lots close by. I would definitely stay at the hotel again with my family when visiting London.

La atención del personal es la mejor!

Not 5* Not clean, a premier inn stay would have been better for food and comfort.

Small issues make for a poor stay. Luggage was not taken to the room, I had to go find it in reception myself. Leak from bathroom ceiling not fixed. One of the noisiest rooms I've stayed in in London, 518 and the 3 near it should not be chargeable such is the noise from the lifts, the windows are sub-standard so the road noise terrible. Ear plugs essential. On a positive - The rooms are a good size with good amenities, The gym, Level area are excellent as is the breakfast and general offering.

The Melia is great - high attention to detail and service. New large bottle of water in room everyday. Daily turndown service. Great fitness center. And The Level is amazing for breakfast or a snack anytime of day. Staff is friendly, attentive. Also a great location!

Loved the executive level that gave access to the breakfast room. Breakfast was fantastic!

The most comfortable stay & best service given hotel in London. We’ve stayed in a good few in Mayfair & Marlyebone, The Level at the Melia White House is the one we love to return to again & again. Amazing location 10 minutes walk from Euston station, close to Regents park and beautiful Marylebone. Close for Mayfair too. It’s the one we choose every time because everyone is eager to make your stay as wonderful as can be and the rooms are simply luxurious. The beds are lush and the rooms are spotless & have everything needed for a nice stay. I’d like to give a special shoutout to Magdalena, Zubair, Lena, Haben, Jaime, Sebastian & Susan. The lovely lady who checked us in on our this stay, I’m sorry I didn’t get your name, you always greet us with a smile and welcome us back. Thank you. Andrei who has recently moved department in the hotel thank you for the loveliest surprise with a handwritten note on our last recent stay along with a delicious fruit platter to welcome us back. These small things mean a lot, all of you we appreciate how you welcome us back like family, it means a lot. Thank you all of you for always giving us a nice experience staying in your hotel ❤️

Everything was perfect about this hotel, with the only minor drawback being breakfast time, which was quite busy and led to about a 10-minute wait each morning.

Personal war sehr zuvorkommend, sehr gutes Frühstück.

Séjour au top, grande chambre confortable avec coin salon séparé, 1 tv dans la chambre et 1 dans le salon. Salle de bain assez grande avec douche et baignoire. Canapé dans le coin salon qui peut servie de lit une personne. Une chambre suite où il fait bon se reposer. La séparation de la chambre et du salon et du salon avec la salle de bain se fait à l'aide de rideaux occultants. Pratique mais pas vraiment d'intimité.... Petit déjeuner varié et excellent. Accès au lounge qui varie tous les jours le type de tapas proposés. Vraiment au top avec une grande salle calme et bien décorée. Je recommande vivement car l'emplacement est génial, à 2mn à pieds du metronet des arrêts de bus.

Return stay, excellent all round service

Bien, pero...

We only stayed for one night but have to say it was one of the best hotels we have ever stayed in (and we have stayed. In many!) Everything was perfect, the check in, our bedroom, the bar was cosy and welcoming and the buffet breakfast this morning was amazing! The hotel was perfect in every way, excellent value for money for a central London hotel and really should be rated five star.

Fantastic stay,from start to end arrived at 11.30 and was allocated our room which we didn’t expect.all areas of hotel immaculate,all facilities was fantastic and so comfortable

One of the best hotels I have stayed in, design led rooms, really friendly staff who go the extra mile and wow the Level was more than generous with its complimentary food and drink offering. Breakfast was also a highlight, I will be back!

Lovely hotel with a nice bar and restaurant, though the first room didn’t have a door on the bathroom (we asked to swap). In general, rooms could use a tad updating. Very convenient location right next to Regents park.

It's a nice hotel, but needs some tweaks. We tried the online check in, but never received confirmation, so we had to go to the reception. The receptionist was nice enough, but we were not offered any upgrade (hotels.com gold members should be offered one when available) When we got to the room, it was a little disappointing. Little details, like cables sticking out from under the TV, made the room look a tad shabby. We liked the toiletries, and the beds and bedding were good. The heating was broken, however, and blew out cold air. By the time the maintenance person had come and tried to sort it out, and a new room was arranged, it was 11 30pm. The new room was an upgrade, however it was a bit dusty, and so badly soundproofed that you could hear the guy next door snoring all night. Pros: The gym was perfect. It had everything you could need, and was immaculate. The Level lounge was a sweet idea, and provided a unique way to unwind from the city. Breakfast was faultless. Great selection and good quality.

Very nice hotel, good location. With the "level" experience you get a very good room, unbelievable breakfast and when you get back to the hotel after a day out you are welcome with free drink of your choice and nibbles!!! Excellent