5.5
尚可體驗
來自 4 則評論
由旅行者提供於
清潔度

5.5

房間舒適度

5.0

餐點

6.0

地點

6.0

服務與設施

5.0

排序方式
最近的
格式
含文字內容
偏好設定
所有評分, 目前應用程式語言, 查看所有評論

旅行者評論 Retto Hotel

每頁評論數
20
40
顧客評論
NUR SURAYA BINTI KAMSANO
icon-origin-TRAVELOKA
4.8
/10
207 幾週前評論
The accomodations is poor, the environment is bad. It gave me a horror experience with the creepy dime light and stinky bed sheet. The room look dirty and smelly. I then decided to check out, but they told me the money is burn. I only manage to get back the Rm50 deposit. But the money I paid for stay is burn. I'm so sad. The experience is so bad. But I can't do nothing and politely decided to check out due to not only the cleanliness issue but safety too. Please do something and hope I can get my refund. *I can see some store room in this hostel is not well clean, look so gross, with trash here and there, I'm sorry to say but I feel like entering a dr** addict place. Not safe. The lobby also smell like cigarettes and sour smell, the path along the stair to next level of this hotel is too dark, so dirty and undescribable. I noticed several people booked from this hotel on the same day check out after realizing the condition is not same as advertised in that app.
閱讀更多
您認為這則評論有幫助嗎?
Nik Mohd Taqiuddin
icon-業務
業務
icon-origin-TRAVELOKA
5.5
/10
274 幾週前評論
very bad check in with the rude front desk man ! never going to stay again .
您認為這則評論有幫助嗎?
您已閱讀所有精選評論。
每頁評論數
20
40