非常舒适

Habitación y upgrade magnífico

Todos son muy amable!

Clean and courteous staff

everything amazing, amazing food, amazing service, quality of everything was impeccable and everything was so so clean !! loved it :)

Staff and clean rooms

Great hotel accommodations and exceptional service. Hotel staff is simply one of a kind. Thank you and looking forward for the next stay.

Everything is good like always the best hotel in Ecuador ❤️❤️❤️

The room was clean and they gave me a complimentary upgrade.

Room was very spacious

I made reservations 5 months in advance and paid for it at that time. Upon arriving management canceled and charged my reservation to a so-called upgrade room. Well it was a downgrade. The room was hot and couldn't sleep for 3 nights and it smelled like mildew. Management gave my eoom to a celebrity.

Room 611 need a wider glass to avoid spill over the floor. Water on the bathroom floor can provoke an accident.

Bien

Yes

Buena habitacion

Upgrade was excellent as wss the complimentary airport transfers.

Breakfast

Yes

Clean room, good Martini, very comfortable! And they helped me jump start my car - very much appreciated! Well above the call of duty. Would highly recommend this hotel to anyone.

The breakfast was good, room was spacious and clean. We were annoyed that the hotel had a huge party (for their staff?) with music that boomed until midnight. No apologies.