Excellent location a short walk both ways to the victoria falls and the town centre, but very average hotel in all other ways. The furnishing of the rooms are quite old, the bath rooms especially very basic. Breakfast area is good in outdoor garden. Dinner there is not acceptable, the food is poor and service bad.

I enjoyed my time here

Great and helpful staff. Wonderful location. Nothing better than waking up to the sound of the falls! But no precipitation!!

Menu was limited. Shower makes floor all wet. Never restocked our minibar. Should have a mechanism for late checkout, even if you pay for it. Felt perfectly safe here at all times. All staff were friendly and very helpful. All other aspects were excellent. Would recommend to others and return myself.

Ilala Lodge is really nice!! Extremely beautiful, friendly, clean, and great food.

Very relaxing and calming hotel with lovely gardens. Had hippos visiting at night. Breakfast was excellent. The lunch menu was tasty. The dinner was not so good. The staff were very friendly & welcoming. Would stay there again. 10 minutes to Victoria falls on foot

I enjoined staying at Ilala - this is the second time I have stayed at Ilala and if possible I will be back next year in March.

A lovely hotel near the entrance to The Victoria Falls National park. Good accommodation. Lovely staff. I would definitely return to this hotel one day.

EXCELLENT ALL ROUND

I had a pleasant stay, till next time, thank you.

Love their breakfast buffet! Best ever

The property was amazing. We loved the lodge, we had hippos outside our door 2 nights. Breakfast was amazing and the staff was fantastic. We would definitely come back.

Loved it

Property was well maintained and the service impeccable.

Great property.

A true 5-star resort featuring African luxury and charm at its finest. The exquisite cultural décor within the executive suites is astounding. The free mini-bar at first seems to be too good to be true. It is yours to enjoy. The insect repellent and insect spray awaiting us in the room were greatly appreciated. This is a fabulous property that allows for one to see native animals graze nearby from your room. The restaurant food and staff are excellent. There were a few communication hiccups with hotel personnel. However, the hotel staff works hard to rectify and please. The Hotel does a good job presenting and explaining the Victoria Falls tours and activities. I would suggest that they update their activities list to make note that all activities are on the Zimbabwe side (same side as hotel) except for the Devils Pool which is on the Zambia side. That is very important to know for ones respective Country Visa requirements. Also, a total time estimate for activities would be helpful. The IIala is immediately surrounded by noisy traffic, restaurants, and helicopter tours. Perhaps upgrading the patio doors and windows to thicker and/or soundproof glass (for the suites wing at least) would help. The high arching outdoor hallways act as sound magnifiers and that adds to the disturbance. Still a very wonderful stay overall!

I stayed here by myself and it was the perfect location right by the falls entrance and you can walk to the cute shops in town. The people and staff were incredible , they had a great activities desk that arranged my airport transfers and activities that I wanted to do, and the rooms were very nice! The pool and outdoor eating areas were also incredible. Great staff and people and overall experience

Excellent accommodations in a great location within easy walk to the Falls, shops, restaurants, and center of town

La persona a cargo de la recepcion no tiene tacto con algunos clientes, aparenta ser racista.

Food was poor accommodation was average at best but very expensive