Bonjour, nous avons été bien reçus. Les responsables de la réception étaient très polis, corrects, serviables. Ils nous avaient bien renseigné sur la belle ville d'Aqaba et répondu à toutes nos questions. L'hôtel a l'avantage d'être situé au centre-ville d'Aqaba. Et nous avons été satisfaits par l'hôtel Raad. Bonne vie à la famille Raad.

Arrived at the check-in time the requested room wasn't ready the offered to give me a different room when i said no the made me wait for my room the staff was not professional the rules wasn't clear at the hotels site and when a friend came to my room to pick-up something for me they called me asking that they should leave the room immediately talking to me with unprofessional way and calling me 6 times under 5 minutes and when i asked for the manager they changed the situation and told the manager a different story just to justify their unprofessional behaviour management was nice and apologised but that wasn't enough to make the stuff behave nicely after i came back at night checking me and asking me where I'm going