Each suite is owned or hosted by a different individual, but all are part of the Ikonia franchise with a manager. The quality of each suite varies significantly and depends on what the host or owner chooses to offer. Some suites have minimal kitchen appliances, while others feature old, torn bed sheets and pillowcases, rock-hard pillows, outdated non-slip-resistant floor mats, and microwaves lacking microwave-safe containers. The food from the restaurant is of poor quality, and even the staff admit that guests typically do not eat there. For properties with more than four floors, there is no elevator; however, safe parking for only four cars total is available. The staff are friendly and say the right words, but lack the resources to offer great service, as they depend on what the host provides. Overall, it is a two-star establishment pretending to be three stars. The location is ideal, just a few minutes' drive from the city center and other attractions. If you are not particular about high quality, it is worth a try.

They downgraded her room after attempting to cancel our stay while we were traveling to get there. Definitely would not recommend and will not be staying there again.

I didn’t stay there because I asked them to cancel. The receptionist canceled my booking. My money needs to to be refunded

After driving around for near 15 m8ns looking for this place, we could not find its location and i had to book another hotel for the night. They gratefully took my money without any service

Very friendly and helpful staff- gentleman and lady at front desk went above and beyond to make our stay very pleasant! The breakfast was sumptuous!