Great atmosphere. Friendly staff.

One at this time

Several weaknesses prevent an excellent review. Staff understanding of processes and procedures related to the restaurant are inconsistent. Sometimes they insist that you sign for your free breakfast and sometimes they don’t. This is complicated by the fact that the waiters often disappeared after initial service. Additionally, room doors were difficult to open and often took several tries. Hotel staff explained the locks were new, but forced guests to deal with the problem.

For this to be considered one of the best hotels in Georgetown there’s a few things that lacked. The water didn’t get too hot just warm enough to handle your business. Upon entering the room I noticed the curtains were mangled and shredded idk what that was about. Perhaps change out damage property. The group around bathroom sink needed redoing. The ice machine on my floor flooded the small room off the side of the corridor it was attached to. The “cooler” in the room smelled like it was breaking down and food from prior storage still lingered. The food there was amazing drinks were ok. Pool stayed cleaned and checked frequently for any debris.

Na

Beautiful safe environment, also I lost my with three passports and money and everything was found and returned with nothing missing. Best place to stay!

Minha experiência neste hotel foi simplesmente incrível e superou todas as expectativas. Desde o momento do check-in até o momento da minha partida, fui recebido com extrema cordialidade e profissionalismo por toda a equipe. A recepção foi muito eficiente, o processo de entrada foi ágil e os atendentes sempre muito bem treinados, simpáticos e dispostos a ajudar em todas as necessidades. O quarto em que fiquei hospedado era espaçoso, extremamente limpo, confortável e muito bem decorado, com uma atenção especial aos detalhes que fizeram toda a diferença. A cama era extremamente confortável, o enxoval de alta qualidade e o ambiente transmitia uma sensação de aconchego e tranquilidade perfeita para uma estadia relaxante. Além disso, o quarto contava com uma excelente infraestrutura: ar-condicionado silencioso, televisão de tela plana com vários canais, frigobar bem abastecido e uma conexão Wi-Fi estável e rápida, fundamental para quem precisa trabalhar ou se manter conectado. As áreas comuns do hotel são igualmente impecáveis. O lobby é moderno, confortável e decorado com muito bom gosto, oferecendo ambientes para socialização e relaxamento. A área da piscina é maravilhosa, com espreguiçadeiras confortáveis e um serviço de bar eficiente, ideal para momentos de lazer. A academia do hotel é bem equipada, com aparelhos modernos e em perfeito estado de conservação, permitindo manter a rotina de treinos mesmo durante a viagem. O café da manhã foi um dos pontos altos da estadia: uma

Great stay!

World Class

Experience was great staff very hospitable

Clean and comfortable for business travelers

Staff very friendly and professional

Friendly staff and great property

Razoável. O hotel está precisando de uma reforma.

All staff are very helpful with great personality . Restaurants and food is excellent

Nice property

A

As a Marriott member, I was extremely disappointed in the room. I paid $500 a night and it was below standard. I had my 4yr old son with me. I rented a room at Marriott for convenience and comfortability for my toddler. Netflix did not work ..pop up message saying internet was not available. The pool was dirty. The restaurant staff was AWFUL. Beyond slow and did not come over when i called her off twice. I had to raise my voice and ask if i can order food for my child..and her response was ..where did you get your drinks? I said i was staying at the hotel and these drinks are from the lobby bar. She was rude and hesitated to take my order for my son. I asked again if she can put in the order and I won't order anything. I just wanted my child to eat. She reluctantly took the order and it came 25min later. In addition when checking out ..I asked if $500 was a standard rate or did they raise it due to Christmas season. Reception said it's standard rate however local residents get the room for $299 a night. My mom who paid for the room and had her ID to prove she was a local resident of Guyana didn't get the $299 rate. To sum it up...don't waste your time staying here.....The service was terrible, the food was terrible, the pool was awful, the drinks were dreadful. the staff in the restaurant were slow and downright rude. No one came to our room to fix the tv - Netflix. I called 3times and no one came. Worst Marriott experience ever.

Good hotel.

Beautiful property.