Citadines Balestier Singapore

探索 Citadines Balestier Singapore
8.9
非常好
來自 30 則評論
由旅行者提供於
清潔度

9.3

房間舒適度

9.3

餐點

8.4

地點

8.9

服務與設施

8.9

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旅行者評論 Citadines Balestier Singapore

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顧客評論
Hieu B.
icon-origin-TRAVELOKA
9.4
/10
3 幾週前評論
地理位置便利,距離巴士站僅幾步之遙。房間設施齊全,工作人員也非常友善。
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Accommodation's Reply
21 Nov 2025
尊敬的Hieu B.: - 我們衷心感謝您選擇新加坡巴萊斯蒂爾馨樂庭酒店,並分享您寶貴的回饋意見。 - 我們很高興得知您喜歡我們便利的地理位置,飯店毗鄰巴士站。便利的大眾運輸是我們的優勢之一,我們非常感謝這項因素對您的入住體驗產生了正面的影響。 - 我們也欣慰地得知您認為我們設施齊全,能夠滿足您的所有需求。我們始終致力於為所有賓客提供舒適便捷的住宿體驗,您的支持是對我們莫大的鼓勵。 - 我們衷心感謝您對我們熱情友善的團隊的讚揚。我們的員工始終致力於提供熱情友善的服務,我們很高興他們的辛勤付出讓您的入住體驗更加愉快。 - 再次感謝您與我們分享您的寶貴體驗。我們期待您的再次光臨,並期待您再次入住新加坡巴萊斯蒂爾馨樂庭酒店。 此致 新加坡巴萊斯蒂爾馨樂庭酒店管理層
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Ruth L. R. T.
icon-醫療的
醫療的
icon-origin-TRAVELOKA
9.1
/10
11 幾週前評論
I always stay in this hotel, my husband has been doing treatment in Novena Specialist Clinic. So it’s very convenient for us. This hotel is surrounded by good food. A Vietnamese small resto right beside the hotel, Balestier Bakuteh is just around the corner, and Whampoa hawker center is somewhere across the street. Awesome. Not only that, the hotel is very clean. They have a small kitchen in each unit, so I can prepare meals for my husband.
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Accommodation's Reply
29 Sep 2025
尊敬的 Ruth L. Are. T. 女士:非常感謝您一直以來對新加坡巴萊斯蒂爾馨樂庭酒店的忠誠,並感謝您分享您的寶貴回饋。我們很高興得知,飯店便利的地理位置為您和您的丈夫在諾維娜專科診所接受治療期間提供了便利和舒適。很高興您喜歡飯店附近豐富的餐飲選擇,包括飯店旁的越南餐廳、轉角處的巴萊斯蒂爾肉骨茶以及街對面的黃埔小販中心。新加坡的美食的確令人垂涎,我們很高興您能夠如此便捷地體驗到這些美味。我們也很高興看到您對飯店的清潔度和每間客房內的小廚房表示讚賞,方便您為丈夫準備餐點。我們非常重視賓客在入住期間的感受,希望他們賓至如歸,並得到周到的服務。再次感謝您的讚美之詞,並感謝您選擇再次入住我們酒店。我們期待您和您的先生未來能再次造訪新加坡巴萊斯蒂爾馨樂庭酒店。 ——新加坡巴萊斯蒂爾馨樂庭酒店管理層敬上
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R***n
icon-醫療的
醫療的
icon-origin-TRAVELOKA
9.1
/10
33 幾週前評論
Staff hotel ramah, dekat dengan bus dan berada benar di pusat kota jadi di sekitar kurang ada spot makanan dll. Namun untuk menuju ke semua area cuma memerlukan waktu 15-30 menit menggunakan bus
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Accommodation's Reply
03 May 2025
尊敬的are*and:您好!感謝您在入住新加坡巴萊斯蒂爾馨樂庭酒店後抽出寶貴時間分享您的入住體驗。我們很高興得知您覺得我們的團隊熱情友好,並且對我們酒店便利的地理位置,特別是便捷的公共交通,表示讚賞。雖然飯店週邊餐飲選擇可能相對較少,但我們很高興得知便利的公車路線讓您能夠快速抵達新加坡的各個區域。您的意見非常寶貴,我們將繼續探索提升賓客體驗的方法,例如提供更多關於附近餐飲和生活方式選擇的資訊。我們非常榮幸能接待您,並期待您下次光臨新加坡。我們將竭誠為您服務,祝福您一切順利。此致,新加坡巴萊斯蒂爾馨樂庭酒店管理團隊
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Leonardus N. W.
icon-origin-TRAVELOKA
10.0
/10
39 幾週前評論
Strategis dan bersih, aman, dekat kemana-mana.
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Accommodation's Reply
18 Mar 2025
尊敬的 Leonardus 和 W.:-新加坡巴萊斯蒂爾馨樂庭酒店向您致以誠摯的問候! ——感謝您對我們飯店式公寓的鼎力支持。我們很高興您在我們這裡度過了愉快的時光,並且您覺得我們地理位置優越,交通便利,方便前往眾多餐廳,符合您的喜好。 ——我們衷心希望,下次來到新加坡時,巴萊斯蒂爾馨樂庭酒店能成為您的首選下榻之處。 ——感謝您給予我們接待您的榮幸與信任。 ——我們熱切期盼您的再次光臨。 ——我們將竭誠為您服務,祝福您一切順利。 ——此致,——新加坡巴萊斯蒂爾馨樂庭酒店管理團隊
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willy s.
icon-origin-TRAVELOKA
6.6
/10
141 幾週前評論
It is a nice hotel/serviced apartment except checking out is disaster. It is close to a big food court and fairprice is within walking distance. The room has a nice stove, cooking equipments, a microwave and a big fridge. My kids also love the pool and the playground. However, checking out is a nightmare if you try to check out early in the morning (4 am in my case). I went to the reception office with my luggage at 4 am and it was locked with noone inside. Because I was in a hurry, I decided to just leave the hotel for the airport. However just for courtesy I called the hotel with my cellphone on my way to the airport. I was asked to return the key to the 1st floor (I was confused in the 1st place because there was nobody in the 1st floor). I then asked the taxi to turn around half way on my trip to the airport. A staff waited for me outside the 1st floor to collect the key from me. This is just a bizarre, expensive and stressful checking out experience all around which ruin my schedule.
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2 個人覺得它很有幫助
Accommodation's Reply
07 Apr 2023
尊敬的 Willy Suryanto 先生/女士:您好。對於您和您可愛的家人於下午 4:30 左右離開我們酒店時,因我們賓客服務團隊在晚上 11:00 至早上 7:00 期間休息而導致的退房流程不便和失望,我們深表歉意。正如我們在回覆您的入住後問卷時所溝通的那樣,我們坦誠地承認,我們的安保團隊成員的服務以及我們目前的流程存在不足。收到您的回饋後,我們向您保證,我們的管理層將審查我們目前的做法和流程,以進行改進。我們衷心希望這次不愉快的體驗不會影響您再次入住我們酒店。我們真誠地希望您能再次光臨,給我們一個機會,為您打造更好的入住體驗,並重新贏得您對我們酒店式公寓和服務的信任。謝謝。此致,巴萊斯蒂爾馨樂庭酒店管理層。
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Anggreini
icon-origin-TRAVELOKA
8.5
/10
188 幾週前評論
Citadine balestier room is exactly like in the pictures. All the equipment are new and working well. The bed and pillow are very comfortable, the rainshower is nice, the shampoo, conditioner and bath soap provided. Hair dryer is of good quality. Kitchen provided with 3 different pot and pans of good quality. Sink, and dishwasher soap provided. Everything is nice in this place. The deco & furniture are of good quality and modern. The only minus point is the housekeeping isn't well maintain as dust could be seen in all the corner of the furniture and floor, inside drawer and cabinet. When the housekeeping come and clean our unit, she only clean the bathroom, do the bed and vacuum the floor very quickly. No wiping or moping. Location wise, the bus stop is right in front of the apartment. To take MRT, we need to take bus as it is 4 bus stop away. Foodies are around 15 minutes walk to many restaurant and food court.
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5 個人覺得它很有幫助
Accommodation's Reply
16 May 2022
尊敬的Anggreini女士: 新加坡巴萊斯蒂爾馨樂庭酒店全體員工向您致上誠摯的問候,感謝您選擇入住我們的服務式公寓。我們非常高興得知您在我們這裡度過了愉快的時光,並且您覺得我們地理位置優越,方便前往眾多餐廳和商店。對於您公寓清潔方面略有不足,我們深表歉意。我們向您保證,我們的客房經理將對相關團隊成員進行培訓,並確保整改工作到位。 我們希望這次入住體驗中的小瑕疵不會影響您再次光臨,我們將努力改善不足之處。能夠為您服務是我們的榮幸,我們期待很快能再次為您服務。謝謝! 此致, 新加坡巴萊斯蒂爾馨樂庭酒店管理團隊
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Jayden
icon-origin-TRAVELOKA
8.5
/10
225 幾週前評論
Very good hotel. With all the pot, utensils available in the room for cooking. Just need to wash everything before you use it: pretty dirty for some of the items probably due to long time no one using it.
1 個人覺得它很有幫助
Seah Z. C. A.
icon-origin-TRAVELOKA
9.7
/10
229 幾週前評論
Had a great experience staying here! The staff was really friendly, and the room was in great condition. The location of the place isn't too bad, with a restaurant downstairs and a mart that was very well stocked and surprisingly had a good range. Just opposite there's ABC if you'd like some Indian cuisine or supper feels, and a ntuc 10-15min walk away. The Kitchenette was well equipped with pots, pans and everything you would need to cook a meal, you just need to bring your own ingredients! The mart downstairs did provide lots of options to cook for your stay. Would definitely come back here again for a longer staycation!
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1 個人覺得它很有幫助
Shaifullah B. S.
icon-origin-TRAVELOKA
9.7
/10
236 幾週前評論
Excellent apartment hotel. Great service from Maryanne. Also the rooms are good. Will come back again!
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Kwa W. L.
icon-origin-TRAVELOKA
10.0
/10
238 幾週前評論
easy check in and check out process.. and it is quite near to some market.. if no covid best.. I can eat all the nice food at the market... now can only taobao back to eat..
2 個人覺得它很有幫助
Dwi
icon-origin-TRAVELOKA
9.7
/10
307 幾週前評論
Sangat menyenangkan, staff yg ramah, tempat yang bersih
1 個人覺得它很有幫助
KK
icon-家庭
家庭
icon-origin-TRAVELOKA
9.7
/10
309 幾週前評論
Akomodasi sesuai dengan apa yang ada di gambar. Kamar cukup luas & sangat bersih. Pengaturan dekorasi juga menyenangkan, dan fasilitas lengkap. Kitchen set pun juga cukup lengkap. Nilai plus nya lagi kita bisa mendapatkan sirkulasi udara yg banyak karena jendela dapat dibuka termasuk di kamar mandi. Terdapat cukup banyak juga ruangan penyimpanan dan kaca dengan ukuran yg besar. Meskipun cukup jauh dari MRT, tetapi tepat didepan hotel ada halte bus yang sangat membantu jadi tidak masalah. cukup dekat dengan mart kecil. Sangat puas menginap di apartemen ini dan pastinya jika saya ke singapore lagi akan kembali menginap disini.
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1 個人覺得它很有幫助
Michael F.
icon-浪漫
浪漫
icon-origin-TRAVELOKA
9.7
/10
320 幾週前評論
Citadines Balestier Singapore is a serviced apartment with a quite strategic location, only 10 minutes from Newton MRT Station and 20 minutes from Orchard Road using bus as you can find a bus stop right in front of the apartment. You don't need to worry about finding food, because this hotel is close to Whampoa Market Food Court and it only needs 1-3 minute(s) walk to reach the convenience store, such as Cheers and 7-Eleven. Citadines Balestier Singapore aparthotel has only been operating since September 2019; therefore, every furniture is still in its best condition. The room is pretty spacious and it has kitchen equipment ready to be used. You don't have to be worried about storing your carried items because you can find a lot of things you can use as storage in the room. However, there are only 3 days of housekeeping service per week because this is an apartment. Drinking water is always ready at the lobby and it's free flow for the guests, though you can always drink from the tap. The hotel staffs are very helpful during the check in and check out process. The only thing lacking for us is because the bed is rather small as it is only queen size (160x200cm). We would feel more satisfied using a king size bed; but overall, we are very satisfied during our stay in this aparthotel and we would definitely stay here again during our next visit to Singapore. Thank you!
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4 個人覺得它很有幫助
vonny parlina
icon-家庭
家庭
icon-origin-TRAVELOKA
8.5
/10
323 幾週前評論
it is very nice and clean apartment.
2 個人覺得它很有幫助
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