房間十分大，非常整潔，員工態度友善有禮，鄰近附近的遊樂場步行距離十分方便，設施齊全整潔，與小朋友入住體驗十分享受

員工十分親切，景色優美，環境舒適，酒店附近有很多戶外活動可參與，期待下次再來😊

The hotel's facility is absolutely excellent. I really enjoyed the passion of service in the staff body, especially the manager called Athena Chen. She gave us a wonderful experience because she solved a lot of our concerns and problems we faced there. Definitely would revisit again.

施設が綺麗でよかった。子供が遊べるアクティビティ的なものがもう少し欲しかった。

Perfect

プールやお風呂を楽しみつつ、お酒と美味しいお食事でゆったりと過ごすことができました。 お部屋も心地よく、また伺いたいです。

Food

This place is truly exceptional !!!! All the staffs are very very helpful and they are always there for any needs. Especially, Taeyang Jang & Muzuka?(at the Chinese restaurant) were just so great!! Also, the ladies at the reservation center arranged our restaurant bookings amazingly! Our group was very large (15 people) but every single person had great memories here. I travel all around the world but this hotel is in every way perfect.

Very nice getaway resort for travelers who likes natural scenery. Great rooms and facilities all brand new.

ウェルカムサービスのイチゴが美味しくて大好評でした。

Clean and up-kept property. The room is spacious and beds are comfy. Up kept osen and pool ( maybe we are lucky as it is the end of skiing season). Good varieties buffet choices. Receptionists and butlers are welcoming and helpful. We loved the valet skiing services. The staff are so accommodating and helpful. Overall we all enjoyed our stay very much. We will keep coming back.

Pretty amazing ski in and out resort

A

Lovely rooms. Great breakfasts. Very modern

暖房の聞き具合が、不足しており、少し寒かった。 加湿器のタンクが壊れていた。

Beautiful property and facilities with high-end finishes and design. Excellent food (breakfast) and good restaurants. Only downside is that there is no walkable "local" area to explore. The hotel is self-contained but isolated, and one needs to take the shuttle to Hirafu to be in town. That said, it was a wonderful place to ski in and out of, with fantastic service and amenities.

“Although the view from the window was poor due to the construction next land, the hotel’s service, room, and facilities were all excellent.”

自然環境中、部屋に居ても一際の騒音もなく、日常の喧騒感から解放される最高のホテルです。

Greatest ever

Over all very nice.