The location is quiet. The staff is helpful

Hotel is good, pleasing building and rooms. Location is good, with shops, restaurants & cafes available nearby. Driving to the hotel is a little complicated even with maps due to narrow roads around. Rooms, linen & toilets are clean. Room has a standing fan and heater. Hot water available all day. There is no lift/elevator and have to climb stairs each time which is quite tedious in this altitude. Carrying luggage is next to impossible by us but staff will do it. Free Parking is available on-site, but a little cramped. Food in restaurant is pretty bland. Morning breakfast spread is good but difficult to choose 1 good dish for taste. Better to eat out in the many nearby cafes & restaurants. Cleanliness in restaurant not acceptable. Staff are generally helpful but pretty slow and laidback. The hotel looks like a 3*, charges 4* but is actually a 2* facility. For a price less than 5k per night, it would be worth. For 5k+, many other options are available.