Hotel NuVe Elements

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整體評分與評論 Hotel NuVe Elements

Traveloka (113)
其他來源 (133)
8.0
非常好
來自 113 則評論
由旅行者提供於
清潔度

7.8

房間舒適度

7.9

餐點

8.0

地點

8.5

服務與設施

8.3

旅行者常提到 Hotel NuVe Elements
全部
Staff Friendliness (2)
Hotel Area (2)
Distance to City Center (1)
Surroundings (1)
Accessibility (1)
Wifi (1)
Check-in/out Time (1)
Room Space (1)
Soundproof (1)
Bedroom (1)
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旅行者評論 Hotel NuVe Elements

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顧客評論
M***a
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業務
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9.1
/10
17 幾週前評論
everything about this hotel is worth the price. the downside for me is only the room doesn’t sound proof so the sound from outside or hallway can be easily heard
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Accommodation's Reply
11 Sep 2025
尊敬的賓客:我們非常高興收到您的精彩回饋,並衷心感謝您在飯店的愉快入住體驗。感謝您的讚揚,期待您下次光臨紐維元素酒店。再次感謝您的回饋,祝您旅途平安順遂。此致,紐維元素酒店管理團隊
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Retno D. J.
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9.3
/10
99 幾週前評論
Location wise is really convenient to MRT station, Clarke Quay central, restaurants, and bars. 5-10 minutes walking distance only. There are also 3 shops of 711 nearby. The front office is also helpful, but the room is really compact!
1 個人覺得它很有幫助
PHAKPHUM
icon-origin-TRAVELOKA
8.5
/10
102 幾週前評論
กระทัดรัด ห้องไม่ใหญ่ไม่เล็ก ความสะอาดพอใช้ได้ มีที่แขวนเสื้อน้อยไปหน่อย ไม่มีตู้เก็บเสื้อผ้า
1 個人覺得它很有幫助
Mochamad A.
icon-origin-TRAVELOKA
9.7
/10
104 幾週前評論
Good hootel with good services.
1 個人覺得它很有幫助
Hartono
icon-origin-TRAVELOKA
4.8
/10
189 幾週前評論
The room is so dirty and the bathroom so smelly, it's not a proper hotel.
3 個人覺得它很有幫助
Accommodation's Reply
16 May 2022
尊敬的哈托諾先生: 感謝您抽出寶貴時間與我們分享您在我們飯店的入住體驗。對於未能達到您的預期,我們深表歉意,並致以最誠摯的歉意。 在紐維元素酒店,我們致力於為每位顧客提供卓越的服務體驗;因此,您的回饋對我們至關重要。請您放心,我們正在採取適當措施解決問題,並防止類似情況再次發生。 感謝您提出寶貴意見,我們期待在不久的將來有機會為您提供更優質的服務。 此致, 陳菲 高級賓客關係主管
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Nur S.
icon-origin-TRAVELOKA
6.4
/10
191 幾週前評論
The room is nice very cozy. The female receptionist was very nice and accommodating. Sadly, the aircon wasn't working throughout the night even up till check out.
3 個人覺得它很有幫助
Accommodation's Reply
27 Apr 2022
尊敬的努爾女士: 感謝您抽出寶貴時間與我們分享您在我們飯店的入住體驗。對於未能達到您的預期,我們深表歉意,並致以最誠摯的歉意。 在紐維元素酒店,我們致力於為每位顧客提供卓越的服務體驗,因此,您的回饋對我們至關重要。請您放心,我們正在採取適當措施解決問題,並防止類似情況再次發生。 感謝您提出寶貴意見,我們期待在不久的將來能有機會為您提供更優質的服務。 此致, 陳菲 高級賓客關係主管
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Goh Xin Ni
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6.3
/10
204 幾週前評論
Okay location, room was much smaller than expected despite upgrading to their largest room available. Did not have toothpaste available which made things troublesome. Not a good staycation especially if you are going to drink.
2 個人覺得它很有幫助
Accommodation's Reply
22 Jan 2022
尊敬的吳女士: 感謝您抽出寶貴時間與我們分享您在我們飯店的入住體驗。對於未能達到您的預期,我們深表歉意,並致以最誠摯的歉意。 在紐維元素酒店,我們致力於為每位顧客提供卓越的服務體驗,因此,您的回饋對我們至關重要。請您放心,我們正在採取適當措施解決問題,並防止類似情況再次發生。 感謝您提出寶貴意見,我們期待在不久的將來能有機會為您提供更優質的服務。 此致, 陳女士 高級賓客關係主任
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Jas T.
icon-origin-TRAVELOKA
8.5
/10
209 幾週前評論
Not very spacious but still OK. Location is good. Many food to eat. Staff is very friendly and nice. Can consider to go again.
2 個人覺得它很有幫助
Cheryl H.
icon-origin-TRAVELOKA
9.0
/10
209 幾週前評論
It was a very dusty room. But everything else is good. Check in was quite easy. When entering the lobby, please be careful, too reflective may knock into the stairs infront of you. The room I am in, has this sharp edge at the corner of the bed, when you get off from it, or leave the toilet to get into bed. Me and my friends all got scratch from it. They also have very limited TV channels. But everything else is okay! Its a very comfortable bed! With all the required items available! Is in a very good location where food are easily accessible! However, the room facing the road is a bit noisy at night. With garbage collection around 12midnight. So maybe a little too loud for comfort. For a quick recharge, it is a very nice environment.
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1 個人覺得它很有幫助
Gerlyn B.
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6.4
/10
211 幾週前評論
Hotel staff was friendly and helpful. However, the rooms is dusty and mini bar has opened biscuits. I think cleaner never checked. I did purchase additional birthday setup for swan but did not expected the same. And speak normal also neighbor complained and the receptionist informed us that rooms are not soundproof.
2 個人覺得它很有幫助
Accommodation's Reply
11 Dec 2021
親愛的Gerlyn: 感謝您抽出寶貴時間與我們分享您在我們飯店的入住體驗。對於未能達到您的預期,我深表歉意,並致以最誠摯的歉意。 在紐維元素酒店,我們致力於為每位顧客提供卓越的服務體驗,因此,您的回饋對我們至關重要。請您放心,我們正在採取適當措施解決問題,並防止類似情況再次發生。 感謝您提出寶貴意見,我們期待在不久的將來能有機會為您提供更優質的服務。 此致, 陳菲 高級賓客關係主任
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Cheryl L.
icon-origin-TRAVELOKA
6.2
/10
222 幾週前評論
Hotel wasn't as impressive as how it seemed on photos. Free mini bar tho, that 's a plus.
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Accommodation's Reply
19 Oct 2021
親愛的 Cheryl 感謝您抽出寶貴時間與我們分享您在我們飯店的入住體驗。對於未能達到您的預期,我深表歉意,並致以最誠摯的歉意。 在 NuVe Element 酒店,我們致力於為每位顧客提供卓越的服務體驗;因此,您的回饋對我們至關重要。請您放心,我們正在採取適當措施解決問題,並防止類似情況再次發生。 感謝您提出寶貴意見,我們衷心希望在不久的將來能有機會為您提供更優質的服務。 此致, Iris Low 賓客關係主管
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Lia N.
icon-origin-TRAVELOKA
5.4
/10
222 幾週前評論
Although they are kind to give a complimentary room upgrade, the state of the room is not pretty well kept. The are a few things I would like to point out and hope the hotel would consider tackling the issue. 1. The room is very dusty. There is dust everywhere on the frame of the mirror and on the table. Also, the toilet is questionable. There is no place for you to hang your clothes/towels when you want to take a shower. 2. The floor of the room is a 'cement' design. I guess it's the initial theme? But it's definitely bothersome feeling your feet is dusty from stepping on the dirty floor. Also, the design of the tap at the sink. It's being blocked by the mirror frame, which makes it unable for us to turn on the cold water so we have to make do with warm to hot water in brushing teeth and doing other necessary routines. 3. The bed frame is so dangerous to the point my friend had a few injuries from it. The corners, at the end of the bed frame, is so sharp that it easily scratched my friend and the other bled a little from the wound. I just hope they would do something about that before any other guests get injured, especially if they have children with them. 4. The location of the hotel is not condusive at all at night. At 1 am, it can be heard clearly how loud and noisy the road below is. It was as if the window was not shut tight. 5. Also, there wasn't any door tag/button to indicate we want to have our room clean while we're out. It's really troublesome for us to go up to the receptionist, at level 5, just to tell them our request before taking the lift again to go down
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James O.
icon-origin-TRAVELOKA
8.5
/10
223 幾週前評論
Enjoyed my birthday staycation and location is great
1 個人覺得它很有幫助
Accommodation's Reply
15 Sep 2021
尊敬的Ong女士: 非常感謝您提供如此詳盡的回饋,我們非常感謝您對入住我們飯店的坦誠評價。 收到如此有益且詳盡的回饋,我們倍感榮幸。我會將您的意見轉達給我們的團隊。我相信,您的回饋將激勵我們全體員工不斷努力提升服務品質。 再次感謝您分享您的入住體驗,我們期待您下次光臨也能擁有同樣愉快的體驗。 此致, Iris Low 賓客關係主管
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Iris L.
icon-origin-TRAVELOKA
8.8
/10
224 幾週前評論
Room is clean, stragetic location, walking distance to a few shopping malls. Will revisit soon.
1 個人覺得它很有幫助
Accommodation's Reply
14 Sep 2021
親愛的Iris: 非常感謝您提供如此詳盡的回饋,我們非常感謝您坦誠分享您在我們飯店的住宿體驗。 收到如此有益且詳盡的回饋總是令人欣喜。我會將您的意見轉達給我們的團隊。我相信,您的回饋將激勵我們全體員工不斷努力提升服務品質。 再次感謝您分享您的入住體驗,我們希望您下次光臨也能擁有同樣愉快的體驗。 此致, Iris Low 賓客關係主管
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Esther T.
icon-origin-TRAVELOKA
9.7
/10
224 幾週前評論
Even though the room was smaller than I expected, it is suitable for a short vacation. I like the cleanliness and interior design of the room. The receptionist is polite, professional and friendly. There is also free snacks and drinks which I appreciate a lot:) Overall, it was a comfortable and relaxing experience. Thank you for having us!
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2 個人覺得它很有幫助
Accommodation's Reply
14 Sep 2021
親愛的Esther: 非常感謝您提供如此詳盡的回饋,我們非常感謝您坦誠分享您在我們飯店的住宿體驗。 收到如此有益且詳盡的回饋總是令人欣喜。我會將您的意見轉達給我們的團隊。我相信,您的回饋將激勵我們全體員工不斷努力提升服務品質。 再次感謝您分享您的入住體驗,我們希望您下次光臨也能擁有同樣愉快的體驗。 此致, Iris Low 賓客關係主管
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Nish R.
icon-origin-TRAVELOKA
8.8
/10
225 幾週前評論
Cozy, pretty lil room. Jacuzzi was just a flight of stairs away. Would definitely be going back again! 😌 Only downfall was the remote didn't work. But they replaced it.
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Accommodation's Reply
08 Sep 2021
尊敬的普加內什瓦里女士: 非常感謝您提供如此詳盡的回饋,我們非常感謝您對入住我們飯店的坦誠評價。 收到如此有益且詳盡的回饋,我們倍感榮幸。我會將您的意見轉達給我們的團隊。我相信,您的回饋將激勵我們全體員工不斷努力提升服務品質。 再次感謝您分享您的入住體驗,我們期待您下次光臨也能擁有同樣愉快的體驗。 此致, 菲什·陳 高級賓客關係專員
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Nur N.
icon-origin-TRAVELOKA
9.4
/10
228 幾週前評論
We definitely wouldn't mind coming back. Booked the hotel and requested for higher floor and we got it. The room was just nice for us. Even tho the aircon was bit faulty but the day after they managed to fix it on the spot and housekeep my room too at a very almost late afternoon! Cause we are not a morning person! They actually offer me to switch to the smaller room with double bed but I did not want as I didn't want to move around much with all my things. The housekeeping was awesome too! The room was really clean! And I did not know that they stock up the minibar every housekeeping. That is so nice. I accidentally move the fridge and behind it was dusty. The shampoo and bodywash was okay but there's no conditioner. But its okay anyway :) Also it's very easy to communicate in whatsapp, replies in short time too. Definitely would love to come back to the same room! Everything was nice. Smart TV can be mirroring with android phone but not meant for iphone. Just need to ask the correct LG remote. Also I thought the room includes with the iron board. But the moment I ask in whatsapp, before I even arrived they placed it in my room already before checking in. They really treat us nicely. Me and my husband are very happy with our stay. The premium king room was just nice and spacious for us both! We do not even feel scared especially at the corridor area. Love the services! Love this Hotel NuVe Elements?
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Accommodation's Reply
02 Sep 2021
尊敬的納齊拉小姐: 非常感謝您提供如此詳盡的回饋,我們非常感謝您對入住我們飯店的坦誠評價。 收到如此有益且詳盡的回饋,我們倍感榮幸。我會將您的意見轉達給我們的團隊。我相信,您的回饋將激勵我們全體員工不斷提升服務品質。 再次感謝您分享您的入住體驗,我們期待您下次光臨也能擁有同樣愉快的體驗。 此致, 菲什·陳 高級賓客關係主任
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Neo Y. C.
icon-origin-TRAVELOKA
9.4
/10
231 幾週前評論
Great stay! Cosy room, and the rooftop jacuzzi was a gem! Nice mini bar with some snacks and drinks provided. Service was very warm. They have a whatsapp that we can reach out if we need anything. Only bad thing was the sound proofing was not very good so we can hear when neighbour doors were slammed shut.
1 個人覺得它很有幫助
Accommodation's Reply
26 Jul 2021
尊敬的Neo: 非常感謝您提供如此詳盡的回饋,我們非常感謝您坦誠分享入住體驗。 收到如此有益且詳盡的回饋,我們倍感榮幸。我會將您的意見轉達給我們的團隊。我相信,您的回饋將激勵我們全體員工不斷提升服務品質。 再次感謝您分享您的入住體驗,我們期待您下次光臨也能擁有同樣愉快的體驗。 此致, Fish Chan 高級賓客關係主任
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Zhixun C.
icon-origin-TRAVELOKA
8.5
/10
232 幾週前評論
Small but lovely hotel, clean toilet and comfortable bed. Really good for a budget hotel.
1 個人覺得它很有幫助
Accommodation's Reply
26 Jul 2021
親愛的柴女士: 非常感謝您提供如此詳盡的回饋,我們非常感謝您對入住我們飯店的坦誠評價。 收到如此有益且詳盡的回饋,我們倍感榮幸。我會將您的意見轉達給我們的團隊。我相信,您的回饋將激勵我們全體員工不斷提升服務品質。 再次感謝您分享您的入住體驗,我們期待您下次光臨也能擁有同樣愉快的體驗。 此致, 陳女士 高級賓客關係主任
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Chan Y. T.
icon-origin-TRAVELOKA
5.1
/10
232 幾週前評論
Reception provide room key for check in, once reach the room someone cleaner was sleep & rest inside. Then inform reception and immediately change to other smaller room. Room was dusty on desk, bed frame, behind the door, coffee machine, hair inside toilet. Then go to reception request for exchange other room, no room available. Room soundproof was poor.
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2 個人覺得它很有幫助
Accommodation's Reply
26 Jul 2021
尊敬的 Ken 先生: 感謝您抽出寶貴時間與我們分享您在我們飯店的入住體驗。對於未能達到您的預期,我們深表歉意,並致以最誠摯的歉意。 在 NuVe Element 酒店,我們致力於為每位顧客提供卓越的服務體驗,因此,您的回饋對我們至關重要。請您放心,我們正在採取適當措施解決問題,並防止類似情況再次發生。 感謝您提出寶貴意見,我們衷心希望在不久的將來能有機會為您提供更優質的服務。 此致, Fish 高級賓客關係專員
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