Staff were all great. Quick check in, good sized room with plenty facilities and with it being at the back of the hotel, very quiet. The not so good stuff: uncomfortable bed, temperature varied wildly in the shower, problems connecting to the WiFi, Guiness wasn't very nice in the bar and breakfast was just dreadful. Poor quality ingredients, dry and overcooked bacon, hard eggs, shrivelled mushrooms and who thought garlic potatoes are a good substitute for hash browns at breakfast?? I stay in Manchester a lot and there's many other better hotels to choose from.