The hotel is well placed and look good but: Hot water was not always available The room was very humid, we had to clean all our clothes leaving the hotel We had 5 cm. large cockroaches in the room. The staff did not seemed surprised and did not offer any reduction concerning these issues. We were pissed leaving the hotel.

Our room was lovely, set out like an apartment with a nice terrace. The new bottles of water in the room every day was appreciated. Staff were friendly and helpful with all requests. The air conditioning was very effective and made the room a good base for a cool down from the hot weather. The decor was modern, bathroom was clean and plenty of space for toiletries etc. having access to Sky was fine, but some smart tv features to access other apps/cast would be a good update in future. We would have liked to have an iron in the room and there was very limited space to put/hang clothes. Additionally, a full length mirror upstairs would have been good. The shower and tap water never went cold, however, we understand there is a heatwave.

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Helpful staff, nice clean rooms, big breakfast, and location is close to, but just out of reach of the most noise.

Great stay

Room was very clean, decor is tasteful. Staff at desk very helpful. Breakfast excellent. Lighting, air-con very good. Shower excellent.

all great

Très bien situé, super hébergement. La bâtisse et la rénovation est super bien faite. Le déjeuner était un peu décevant.

Room was really big and clean. Location was excellent. Staff were not very friendly, they didn’t tell us that beach towels were available and were very annoyed when we took the hotel towels to the beach.

We absolutely loved the location of this property. We had a wonderful stay and would return if we are ever back in Ortigia.

Beautiful boutique European hotel with steam showers and attentive staff

Posizione perfetta, centrale e molto tranquilla. Personale molto gentile e disponibile. Non ho potuto assaggiare il ristorante, ma lo farò sicuramente la prossima volta che verrò nella splendida Ortigia!

Hôtel très bien placé, quartier calme, personnel accueillant et à notre service. La chambre était spacieuse et très propre.

The hotel is nice and the staff excellent. However we had room 101 which gave onto the main restaurant, had no view, and the window of the bedroom is opaque and almost impossible to open , even then, only onto to a court so no view. The greatest issue was that all the switches were difficult to understand and it was impossible to get the heating right. I was freezing during the night and ended up having to wear clothes.

Excellent

Great staff. Nothing too much trouble

The location was great. The restaurant magnificent. The chairs could have been more comfortable.

Beautiful modern hotel and beautiful room on 2 floors (sitting room/bathroom downstairs and bedroom upstairs). Great amenities. Only detracting factors are that the room was a bit dark (the hotel is in a narrow alley), and that the bathroom on a different floor than the bedroom is a bit inconvenient at night. The hotel is quite difficult to reach by car (Google maps will send you to an alley where it is impossible to turn or maneuver), so it is best to leave the car in the nearby Piazza Federico di Svevia and arrange for a very convenient valet with the hotel.

Very nice hotel.

Room,staff, food , all very good. . The central atrium carried noise into the room late at night, the restaurant clear up and staff voices were very loud. Someone’s phone also went off in the middle of the night , again these noises woke us. The only other negative would be the charge for the hot tub at €50 per hour. You can sit on the terrace for free but the hot tub is a charge. I thought it was a little steep.