Manque de propreté dans la chambre, la climatisation a besoin d'être nettoyée Insonorisation un peu juste Et aménagement de la salle de bain , un peu juste pour accéder aux toilettes Femme de ménage au top, elles font de leur mieux Réservation des restaurants très , trop compliqué (sans réseau impossible) Refoulés avec mes enfants a 2 reprises a la pizzeria , pr une maman solo ....dur Personne très mal aimable avec aucune empathie !!!! Alors que le restaurant l'oasi a accepté de nous accueillir

To say we were disappointed in our stay is an understatement. We were so excited for this trip and after a week touring Italy we were looking forward to some R&R which early on became very clear was going to be challenging. To start the air conditioning in our room barely worked and it dripped constantly. We spoke to the front desk 4 different times and they never came to fix it. The shower was so small that it was hard to move in and the shower head needed a vinegar bath. It sprayed in all different directions and it didn’t drain well. We tried to make the best of the room situation and just deal with it. But when it came to the food at this “all inclusive” resort that was when we saw this was not going to be an easy week. If you don’t eat at the designated times there is very little else to eat and you have to pay for those things. Everything is self service. All included food is a buffet with the exception of the pizza restaurant but good luck getting a reservation there. We became aware very quickly that we should grab a few extras from the mealtimes and take them back to our room so if anyone was hungry later we could get a snack. There are no towels provided to bring by the pool. So you either have to take the towels from your room or bring your own from home. There are areas of the resort that just smell like sewage. We weren’t expecting the four seasons but this “resort” was more like a campground with a beautiful view. I would not recommend staying here to anyone.

Det er et kæmpe ferie reservat og der er virkelig mange gæster. Det mærkes ved meget larm alle steder, dog var der ro mellem 12-15 ved poolen fordi folk går til frokost og holder ciesta. All inclusive delen fungerer ikke. Alt der kan serveres i kopper er med, dog serverer nogle af bartenderne drikkevarer i meget små kopper så man kan gå i baren hver 20 min for at hente noget til sig selv eller børn. “Kantinerne” som nok var tænkt som restauranter er helt forfærdelige. Larmende, kaotiske, proppede og stressende. Alt alt for store. Der er 2 stk man kan vælge imellem alt efter hvor man bor på reservatet. Maden er spiselig, men ikke mere end det. Morgenmaden var værst. Vi endte med at spise ude alle aftenerne, og købte egen brød og pølse som lige kunne være i køleskabet til en frokostsandwich. Derudover bruges “hotellet” også som lokalt storts lejr for hundredevis af unge mennesker/børn. Hvilket er med til at give det følelsen af at være overbefolket. Dog er der mange aktiviter i løbet af dagen, vi var ufrivilligt til en skumfest i poolen , og om aftenen var der små markeds boder og live musik. Hvis man er til det! Det bedste var klippen med rutsjebanerne, snorkling mulighed og strandbar. Bare ikke for små børn! Dog er vi overbevist om at alle italienerne var yderst tilfredse!

Om man vill uppleva Sicilien och avslappnade omgivning så är detta helt fel ställe. Det var högljutt, disco varje kväll som ekade över hela området. Poolerna hade högtalare som spelade hög musik nonstop. Verkade som boendet var mer inriktat på partysugna ungdomar än familj/ och par. Buffén var som en skolmatsal utan juice, inget frukt eller grönt till frukost, inget gluten/ laktosfritt, ingen yoghurt. Inga goda råvaror från Sicilien ex melon, tomater, mozzarella osv. Tiderna för måltiderna var korta och långt uppehåll mellan lunch och middag. Snacks i baren fanns inte, så med det sagt sämsta All inclusive hotellet som vi besökt. Framförallt pga att man förväntar sig mer av ett sådan stor anläggning att det ska finnas ngt för alla. En lugn pool, en lugn plats i solen, bra restauranger med goda råvaror osv. Området saknade oxå helt anpassning för funktionsnedsättning, ingen hiss vid boendet och trappor överallt upp och ner. Trist att hotellet inte satsar på en mer mogen gäst kundkrets.

The place has some stunning views. The bathroom was not in optimal conditions, the a/c was broken. However, we were moved to another room with similar issues. The foos was not as expected. However, we enjoyed the area. We stayed for several days.

Die Ankunft war im allgemeinen sehr schön, nur etwas in die Jahre gekommen. Die meisten Mitarbeiter waren freundlich, aber leider gab es auch einige die seeeeeehr unmotiviert wirkten... Was schön wäre, wenn in einem Hotel, wo auch internationale Touristen einchecken, mehr Mitarbeiter wären, die zumindest ein bisschen Englisch sprechen könnten.

El desayuno no tenía variedad y el café era muy malo. El personal era muy amable y simpatico. La infraestructura es buena y variada, pero quizás no es para un hotel de 4 estrellas

Superbe hôtel, avec un personnel très sympathique les deux seuls problèmes sont les odeurs d’égouts le matin dans la chambre et aucune pression au niveau de la chasse d’eau.

Don't waste your money, view is the only positive thing about this place, lunch = tasteless and no options, dinner = should be forbidden to eat, chewy and undercooked, staff at reception = unhelpful and arrogant, no help bringing luggage down or up, no iron or iron board, water slides not maintained so can easily hurt or tear your skin. Overall not recommended, everything has been cut to the bone for profit? Or whatever the reason.

The dining situation is diabolical, the food the service the choice. The only thing Italien about it is that you get to eat pasta everyday. There is not be en anywhere else to go and I would have PAID for a decent meal. The place is huge and you will do your 10000 steps daily just to get from the pool to your room. The staff have very little English and even less French… the people staying litterally fight for the food served (this actually happened). Animations all day music non stop and all in Italien. Honestly for the price I paid it was appalling. NEVER AGAIN.

Nel complesso abbiamo passato una vacanza serena e piacevola L animazione è ottima La pecca è che il mare è distante e vicino ai bar e nel ristorante siciliano era pieno di vespe Voto 8

I don't recommend.it is wasting of money and time.

Super hotel , beaucoup d'animation rien a dire

Bel hébergement avec vue incroyable !! Buffet un peu répétitif !! Terrasini est une station balnéaire en devenir donc pas beaucoup de boutiques aux alentours pour les souvenirs. Bon séjour dans l’ensemble !!

Excellent

Super sujour en famille. Tres belle établissement. Personnel tres accueillant et gracieux. Nb, la taille de salle se bain un peut petite. Activités, piscines et toboggan dans la mer top.

Point de vue incroyable ! Chambres très correctes. Infrastructures très variées Repas bruyants et répétitifs

This place sucks. No room service. When u call the front desk for something they don’t answer. We had a leak in the room and no one came I had to clean it up myself.

Esperienza positiva. Non è la prima volta che vado per le vacanze. Pulito e accogliente. Ristorazione e servizio in sala di buona qualità, buffet vario e abbondante, animazione cordiale ed accogliente, mai invadente. Unica pecca, come due anni fa, la pizzeria su prenotazione, ho provato per 3 volte ma non sono mai riuscita a mangiare la pizza. La motivazione è l'elevata affluenza, io ho osservato tavoli vuoti tutte le sere. Qualcosa sicuramente da migliorare nel servizio prenotazione della pizzeria, inefficiente come due anni fa. Per il resto consigliato soprattutto per le famiglie.