We arrived at 8am, and the hotel staff didn’t come to work until 11am. We sat on the front step waiting for HOURS. We think they were all hungover from a big festival the night before. When we did get checked in, they couldn’t find our hotels.com reservation. The showers are really bad, barely a trickle of water if you set it to “hot”, although they advertise hot showers... the good things are the room was very large, and the location is good for getting to the historic district, but I would not stay here again.