The staff was generally pleasant, especially at the front desk, but my experience at the coffee shop was very disappointing. The staff there were often rude and unaccommodating. For example, we were told we couldn’t have ice cream in the general deck area and were restricted to eating it in the bakery, yet we later saw other guests walking away freely with their bakery items. When I asked to have some items wrapped to take away (as the front desk had assured me was possible), the staff member in the bakery mumbled about not having containers, which made the situation embarrassing—I felt as though I was begging. In addition, the patio in my room was leaking. Small droplets constantly fell from a beam, leaving the floor wet and slippery. I nearly fell because of it. Finally, the tubing experience was extremely unsafe and poorly managed. There was no clear explanation about what to expect or how to sit properly, and as a result, I was thrown from the tube into the middle of the ocean. The ride was rough, jolting, and painful. Despite repeatedly telling the operators it was too fast, they dismissed my concerns, saying it wasn’t rough. Unfortunately, it was a frightening and traumatic experience—I ended up with whiplash. The staff urgently need to provide clear safety instructions and adjust the speed when guests express discomfort. This activity was not enjoyable at all and left me shaken. The food was really food especially at Dosa . But I expected food round the clock

Friendly staff. Amazing customer service. They remembered your name. Beautiful Ocean view from our room. Fridge always stocked up. Gym Open 24 hours a day. Delicious meals. The only downside was getting bitten terribly by the sandflies on the beach.

i enjoyed the staff more than anything else about the property. The property is split across a main street with heavy vehicular traffic. There is a crosswalk between the properties. Drivers respect the crosswalk and stop when approached. A majority of the functions take place on the beach side of the property which is a short walk across the street. There are quite a bit of stairs between both sides of the properties. The property is well manicured and beautifully maintained. Very picturesque location.

Most of the staffs were amazing!

Everything

The staff was absolutely wonderful! I would definitely stay again- Thank you for providing a great vacation.

The access to the beach, snorkeling at the beach and the view.

They stay was amazing and well worth it. Beautiful beach, and minutes from even nicer beaches. The staff is what puts everything together. I want to send thanks to Astrid, Jared, Michael, Kelvin, Angela, and everyone else’s names I may have missed. They were great

You cannot say enough great things about the staff this is a gem that you truly do not want to miss such wonderful and personable experiences that will last a lifetime

Very nice for a short trip and it was near by the attractions I wanted to visit

Everything

All the staff was very friendly and helpful. The accommodated our special occasion. Food was top tier for a resort. Views were exquisite.

Staff were wonderful. A special thanks to Astrid on Reception

Great service!

The entire property was well taken care of and the staff was very attentive. Food was great, the beds were comfortable and the hotel room itself and the facilities were extremely clean. Will stay again!

It was amazing. Thanks to the staff.

The people were amazing and so full of life. Very helpful and gave us an amazing taxi service. The food was good overall great experience

The Resort was really nice and very clean. Staff was very pleasant. I only had one issue which was that I really couldn’t enjoy the balcony because it was too hot to sit out there due to the AC condenser which was blowing hot air. I don’t know whose idea it was to place them there but it defeats the purpose of having a balcony if you cannot sit there.

Beautiful boutique hotel with recently renovated rooms. Friendly, attentive staff that delivered excellent service and made our stay welcoming. Perfect spot to relax, reset, and rejuvenate.